University of Maryland · 2 days ago
Assistant Director of Operations & Administrative Services
College Park, MD
Full-time
Onsite
Director/Executive
$90K/yr - $110K/yr
7+ years expThe University of Maryland is seeking an Assistant Director of Operations & Administrative Services for the University Career Center & The President’s Promise. This role involves leading HR operations, managing the Center’s budget, and contributing to strategic planning while fostering a positive workplace culture and overseeing administrative functions.
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Hiring Manager
Michelle Pickens, MPS
Responsibilities
Lead HR operations, including recruitment, onboarding, payroll, and benefits for students and professional staff
Serve as a primary HR contact, ensuring efficient and compliant processes
Foster a culture of professional development and accountability among staff
Uphold high standards of customer service through proactive communication and problem-solving
Support the Director and Senior Staff in cultivating a healthy workplace culture, encouraging staff engagement and recognition
Develop and monitor the Center’s budget, ensuring compliance with fiscal practices
Support financial reconciliation and prepare reports for strategic decision-making
Oversee administrative operations to align with strategic initiatives and manage priorities effectively
Serve as a direct supervisor to assigned staff and student employees, fostering professional development, accountability, and collaboration. Is responsible for all oversight of two professional staff members, including hiring, discipline, separation, leave approval, performance evaluations, and training
Participate as a member of the Center’s Senior Staff team, contributing to strategic discussions, problem-solving, and decision-making
Coordinate technology needs for the Center and liaise with campus and divisional IT to ensure operational efficiency
Lead process improvement initiatives to streamline workflows and enhance communication
Facilitate or coordinate staff training on critical systems, including but not limited to Workday, Handshake, etc
Support strategic initiatives and track progress on organizational goals
Maintain strong relationships with campus partners to ensure coordinated operations
Represent the Center on divisional functional groups, advocating for operational needs and priorities
Complete other duties as assigned
Qualification
Required
Bachelor's degree from an accredited college or university
Seven (7) years of professional experience in human resources, payroll, budget, finance, facilities management, procurement, or managing business operations
Two (2) years of experience supervising or managing professional staff
Knowledge of human resources policies and procedures, and federal, state, and other applicable human resources related laws, rules, regulations, and ordinances
Knowledge of business acumen to understand key business drivers, organizational communications, and data
Knowledge of organizational and unit performances measures
Knowledge of the impact and implications of decisions on leadership objectives
Skill in oral and written communication
Skill in data analytics and negotiation
Skill in the use of Microsoft Office and Google Workspace products
Ability to research information and analyze/synthesize complex data and information to create reports and presentations with valid conclusions derived from various sources
Ability to exercise independent judgment and discretion
Ability to develop and administer new policies and procedures
Ability to interpret and apply policies, procedures, regulations, and laws
Preferred
Master's preferred
Strong knowledge of HR operations, including recruitment, onboarding, payroll, and benefits management. Workday experience is a plus
Proven experience in budget development, monitoring, and financial reporting
Strong organizational skills with experience in overseeing administrative operations and aligning them with strategic goals
Demonstrated ability to lead process improvement initiatives and streamline workflows
Project management experience is a plus
Basic computer skills and ability to work in enterprise systems (e.x. Workday) is important
Experience in supporting strategic initiatives and tracking progress on organizational goals
Ability to maintain strong relationships with campus partners and represent operational needs effectively
Excellent communication and problem-solving skills with a focus on providing high standards of customer service
Experience in fostering a positive organizational culture and encouraging staff engagement and development
Benefits
For more information on Regular Exempt benefits, select this link.
Company
University of Maryland
The University of Maryland is a public research university and is the flagship institution of the University System of Maryland.
10001+ employees
H1B Sponsorship
University of Maryland has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (11)
2023 (8)
2022 (7)
2021 (10)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$219.39MKey Investors
US Department of EnergyMaryland Stem Cell Research Fund (MSCRF)ARPA-E
2023-07-27Grant
2023-05-11Grant
2023-05-09Grant· $3.48M
Leadership Team
Joe LaBue
Deputy Athletic Director | Chief Revenue Officer
Kan Cao
Professor and Associate Chair
Recent News
GlobeNewswire
2026-01-12
2026-01-06
Maryland Daily Record
2025-12-09
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