Guardian Pharmacy · 2 days ago
Sales & Marketing Manager
Gainesville, Virginia
Full-time
Hybrid
Mid Level
3+ years expGuardian Pharmacy is one of the nation’s largest, most innovative long-term care pharmacy services providers, offering an exciting opportunity for a Sales & Marketing Manager. This role involves serving as the main point of contact for assigned accounts, developing strong client relationships, and ensuring exceptional service and support while collaborating with pharmacy operations.
Assisted LivingElder CareHealth CareNursing and Residential Care
Responsibilities
Serve as the main point of contact for all assigned accounts, understanding client present needs, pain points and future needs. Proactively collaborate with client to provide support and deliver solutions ensuring quality care
Work directly with pharmacy operations to address and resolve all service-related issues in a timely manner. Manage client expectations and communicate status updates through issue resolution
Develop strong working relationships and build trust with clients by consistently delivering exceptional service, support and expertise
Serve as liaison/quality assurance point of contact during new client onboarding process ensuring seamless and error free service. Assist in onboarding activities such as data collection and eMAR support
Prepare and deliver business reviews with facility management to review business deliverables and present value-added services
Conduct training sessions and education programs to clients with regard to operational best practices, regulatory compliance and pharmacy tools/systems
Manage client base through documentation in SalesForce CRM system. This includes tracking of activities, tasks, and contacts with clients
Support and participate in local marketing initiatives to foster relationships, enhance brand awareness and assist in business development efforts
Stay current on industry trends
Other essential functions and duties may be assigned as needed
Qualification
Required
High School Diploma required; Bachelor's degree preferred
Valid driver's license and clean driving record
3+ years of related experience (advanced degree may substitute for experience); experience working in long term care pharmacy and/or institutional patient care setting, such as assisted living or skilled nursing home, required
Excellent computer skills, including Outlook, internet, and Microsoft Office skills required
Proven experience effectively troubleshooting and solving customer service issues in a positive and pro-active manner, while abiding by the pharmacy scope of practice and capabilities
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Ability to routinely travel within assigned territory, predominantly ground travel in state or throughout multi-state area based on client territory and business needs
The noise level in the work environment is usually low to moderate
Due to the collaborative nature of the business and the need to service clients, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines
Requires desk work in office environment
Ability to work flexible hours
Benefits
401(k) with company match
Medical, Dental and Vision
Health Savings Accounts and Flexible Spending Accounts
Company-paid Basic Life and Accidental Death & Dismemberment
Company-paid Long-Term Disability and optional Short-Term Disability
Voluntary Employee and Dependent Life, Accident and Critical Illness
Dependent Care Flexible Spending Accounts
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Paid holidays and sick days
Generous vacation benefits based on years of service
Company
Guardian Pharmacy
Guardian Pharmacy offers medication management services for long-term pharmacy care.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$217.5MKey Investors
Regions Bank
2025-05-22Post Ipo Secondary· $157.5M
2024-09-26IPO
2018-07-16Debt Financing· $60M
Leadership Team
Doug Towns
Vice President, General Counsel & Senior Compliance Officer
Jeff Tuch
VP - Purchasing & Pricing Analytics
Recent News
2026-01-15
2025-11-11
2025-11-11
Company data provided by crunchbase