Expedia Group · 1 day ago
Partner Success Associate Account Manager
Austin Domain 11 - HomeAway
Full-time
Onsite
New Grad, Entry Level
$70K/yr - $98K/yr
0+ years expExpedia Group is a company that powers global travel for everyone, everywhere. They are seeking a Partner Success Associate Account Manager to develop relationships with customers, assist in creating opportunities, and recommend products and services that meet customer needs.
CommunitiesInternetReservationsTask ManagementTechnical SupportTicketingTourismTransportationTravel
Responsibilities
Begins developing relationships with customer* or their account team, including key buyers/decision makers
Assists in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build customer* account
Develops understanding of customer’s* business issues through appropriate organization channels
Recommends products, services, and insights that will meet customer* needs
Completes basic account plans that outline tactics to acquire and/or maintain business
Acquires a basic understanding of how the department operates and fits into the larger organization
Develops awareness of the policies, practices, trends, and information (including competitor information) that impact the organization and its customers*
Develops a basic understanding of the financial impact of decisions/solutions on the organization and its customers*
Guides accounts to valuable insights and presents insights that can benefit account and organization
Gathers data/information on potential ideas and solutions to address a business need
May document components of a business case for change at the direction of more senior colleagues
Develops a working knowledge of the company’s standard contract terms and conditions by reading product literature, contracts, and asking questions of peers
Learns when to partner with legal resources to modify or adjust standard contract terms
Learns the contract negotiation process and how to complete contractual arrangements
Exchanges simple information in straightforward situations to gain the support of others
Proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties
Assists in conducting straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement
Identifies the key stakeholders in decision making for the account
Develops understanding of standard offerings and major areas of expertise
Builds a working knowledge of products, technologies, offerings, etc., within scope of responsibility
Develops a broad understanding of competitors’ standard products and services
Understands the value and application of products, technologies, and offerings to accounts and organization
Understands the importance of developing rapport and maintaining ongoing business relationships with colleagues and external customers*
Learns about customer's* key leaders/decision makers from internal customer relationship management system
Develops basic understanding of customer's* industry and competitive market and/or uses company's tools to access market-specific information and insight
Attends meetings with customers* to understand needs and expectations
Learns the metrics to assess the performance of products, services, and solutions against customer* needs/expectations
Develops key value proposition statements, case studies, or uses proof points to demonstrate the value of the company’s products, services, and solutions
Qualification
Required
0-2 years
Bachelor's or equivalent experience
Proficiency in English + local language of the market(s)
Proficient communicator
Growing knowledge of sales techniques
Preferred
Some account management experience preferred
Benefits
Medical/dental/vision
Paid time off
Employee Assistance Program
Wellness & travel reimbursement
Travel discounts
International Airlines Travel Agent (IATAN) membership
Company
Expedia Group
At Expedia Group (NASDAQ: EXPE), we believe travel is a force for good – it opens minds, builds connections, and bridges divides.
10001+ employees
H1B Sponsorship
Expedia Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (519)
2024 (410)
2023 (382)
2022 (629)
2021 (483)
2020 (366)
Funding
Current Stage
Public CompanyTotal Funding
$4.25BKey Investors
TCV
2025-02-21Post Ipo Debt· $985M
2020-04-23Post Ipo Equity· $1.2B
2020-04-23Post Ipo Debt· $2B
Leadership Team
Ariane Gorin
Chief Executive Officer
Ramana Thumu
Chief Technology Officer
Recent News
2026-01-16
PhAndroid.com
2026-01-07
Company data provided by crunchbase