IT Site Support Technician jobs in United States
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Addison Group · 1 week ago

IT Site Support Technician

positionOklahoma City, OK
timeFull-time
remoteOnsite
seniorityEntry Level
money$45K/yr - $60K/yr
date1+ years exp

Addison Group is seeking an IT Site Support Technician to provide onsite technical support across multiple hospital locations. This role supports clinical and administrative staff by troubleshooting, maintaining, and deploying IT systems that are critical to patient care.

Information TechnologyRecruitingStaffing Agency
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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Provide onsite IT support to hospital staff at multiple locations
Troubleshoot and resolve hardware, software, and peripheral issues (desktops, laptops, printers, scanners)
Support clinical workstations and hospital technology used in patient care
Perform user account support (password resets, access issues)
Install, image, and deploy end-user devices and equipment
Troubleshoot basic network connectivity issues (wired and wireless)
Respond to, document, and resolve service tickets in a ticketing system
Escalate complex issues to senior IT teams or vendors when appropriate
Assist with IT projects, upgrades, and site deployments
Follow HIPAA, security, and hospital IT policies at all times
Travel between hospital and clinic locations as required

Qualification

Windows OSMicrosoft OfficeTroubleshooting hardwareEHR systemsCompTIA A+Network+Active DirectoryCustomer serviceBasic networkingCommunication skills

Required

1–3 years of IT support, field support, or desktop support experience
Strong knowledge of Windows OS and Microsoft Office
Ability to troubleshoot hardware and basic networking issues
Excellent customer service and communication skills
Comfortable working onsite in a hospital environment
Ability to travel between hospital locations (reliable transportation required)
Valid driver's license

Preferred

Healthcare or hospital IT experience
Experience supporting EHR systems (Epic, Cerner, Meditech, etc.)
CompTIA A+, Network+, or similar certifications
Experience with Active Directory, imaging tools, and ticketing systems
Basic understanding of networking concepts

Benefits

Medical
Dental
Vision
401(k)

Company

Addison Group

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Addison Group specializes in filling company’s contract, contract-to-hire, or direct hire positions with professional candidates.
dateFounded in 1999
location
Chicago, Illinois, USA
people-size1001-5000 employees
web-link
http://www.addisongroup.com

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Odyssey Investment Partners
2022-01-04Acquired
2016-12-19Private Equity

Leadership Team

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Thomas B. Moran
CEO
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Recent News

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Addison Group, a Professional Services Leader, Releases Comprehensive 2026 Workforce Planning Guide
2025-10-07
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Addison Group Named One of the Largest Staffing Firms in the U.S. for 9th Consecutive Year
2025-07-02
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Addison Group Names Manuel Azuara as President of Its Financial Consulting Services Brands
2025-05-17
Company data provided by crunchbase