Loan Servicing Specialist jobs in United States
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Adecco · 3 hours ago

Loan Servicing Specialist

Adecco is assisting a top financial institution in their search for a Dealer Discount Specialist. The role involves delivering client service, managing loan packages, and providing training and support to dealer clients.

EmploymentHuman ResourcesRecruitingStaffing Agency
Hiring Manager
Janette Perez
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Responsibilities

Deliver world standard client service leadership by answering telephone inquiries timely, accurately and professionally
System attachment of new loan packages and/or loan support documentation (sorting) to the appropriate application file
Review, verify, and board loan packages and loan package support documentation in accordance to the Loan Verification guidelines, including but not limited to:
Loan request application
Completed signed loan documents
Proper documentation related to cosigners, guaranty agreements or chattel agreements
Properly document any additional products, such as gap insurance, extended warranties, tire and wheel or theft protection services
Dealer sales invoice
Collateral information recording
Customer identification
Provide key support, research and problem resolution to dealer clients
Deliver and provide training, coaching and mentoring for those in Sheffield Dealer Discount I position and assist with the most complex work
Perform supplemental department business processes and reporting as delegated by team leader or manager
Track, manage and cure loan packages identified as incomplete or reflect evidence of discrepancies
Execute commodity checks via telephone communication to new customers
Assist in attaching dealer loan proceeds confirmations to loan application files

Qualification

Customer ServiceBanking/Consumer LoanProblem ResolutionAttention to DetailTrainingMentoring

Required

High School Diploma or GED
Customer Service experience required
Excellent attention to detail
Ability to work in a fast-paced environment
Ability to work flexible hours

Preferred

Banking/consumer loan experience highly preferred

Benefits

Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay

Company

Adecco is a staffing agency that offers HR solutions and career resources to clients and associates.

Funding

Current Stage
Late Stage

Leadership Team

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Jeney James
Vice President, Customer Success & Segment Leader of MSP/VMS Partnerships
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Rebecca Parsons (she/hers/her)
Vice President, Customer Success -Emerging & Program Partnerships & Sales Effectiveness & Operations
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