Ministry Brands · 4 days ago
Professional Services Consultant, Software Trainer
Alpharetta, GA
Full-time
Hybrid
Entry Level
1+ years expMinistry Brands is a leading provider of SaaS operational management systems and digital engagement tools. They are seeking a Professional Services Consultant, Software Trainer to ensure successful implementation and utilization of their solutions by clients, delivering consultative training and maintaining effective communication with clients.
Software
Responsibilities
Update and deliver best practice documents and user guides to clients
Monitor on-demand training progress and provide support as needed
Deliver consultative training sessions, both virtually and in person, ensuring clients effectively leverage purchased solutions to meet their goals
Offer strong presentations on product features and best practices
Utilize verbal and written communication skills to engage with clients at all levels and in various group sizes
Work with clients to address concerns or issues
Serve as a product Subject Matter Expert (SME) across various domains such as accounting, non-profit, API, etc
Apply adult learning theory and training competencies to design and deliver effective training programs
Quickly learn and adapt to multiple software tools to better assist clients
Qualification
Required
Minimum of 1 year of experience in software training or consulting
Bachelor's degree in Education, Training, or a related field, or an equivalent combination of education and work experience
Strong presentation skills and the ability to communicate effectively with a variety of audiences
Adept at conflict resolution and problem-solving
Comfortable working independently and taking initiative
Ability to learn and navigate multiple software tools
Familiarity with traditional and modern training methods and techniques
Preferred
Working knowledge of Shelby Financials and/or other Ministry Brands church operations software
Benefits
Robust healthcare options
Flexible paid time off
Paid parental leave
Mental health support
Professional development reimbursement
Employee Recognition & Rewards
Company
Ministry Brands
Ministry Brands is a family of Christian software companies across North America
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Insight Partners
2021-12-30Acquired
2017-01-01Series Unknown
2015-10-31Series Unknown
Leadership Team
Chris Bacon
Chief Executive Officer
Recent News
2025-08-08
Company data provided by crunchbase