Big Sky Resort · 12 hours ago
Systems Administrator
Big Sky, MT
Full-time
Onsite
Mid Level
4+ years expBig Sky Resort is seeking a highly skilled, service-oriented, and detail-driven Systems Administrator to support, maintain, and enhance the core systems that enable daily operations across resort departments. This role plays a critical part in ensuring system reliability, server performance, application stability, and proper security controls are in place for all on-premises and cloud-based infrastructure.
Hospitality
Responsibilities
Administer, monitor, and maintain Windows Server and Linux environments including Active Directory, DNS, DHCP, Group Policy, file/print services, and identity/permission structures
Oversee enterprise virtualization platforms, including provisioning VMs, managing snapshots, resource allocation, host maintenance, and performance optimization
Manage enterprise backup systems, disaster recovery plans, and data retention procedures, ensuring system and data resilience for all business-critical applications
Provide advanced support for system-level incidents escalated from IT Operations staff, including root-cause analysis, remediation recommendations, and long-term prevention strategies
Maintain core resort applications such as POS platforms, access control systems, lodging/back-office applications, communication systems, and RFID infrastructure, ensuring uptime and compatibility across systems
Perform routine and emergency system patching, updates, firmware upgrades, and configuration changes following IT change-management procedures
Collaborate with Networking, Operations, and Business Systems teams to troubleshoot complex cross-platform issues involving connectivity, authentication, application performance, or hardware failure
Monitor system logs, and infrastructure performance dashboards to proactively identify issues and implement corrective action
Participate in seasonal readiness projects including winter lift-access systems, POS Systems, digital signage systems, event infrastructure, and other operational system testing
Assist with vendor engagement, support contracts, warranty processes, and escalation for hardware and software platforms under the Systems team’s responsibility
Respond to and resolve technical support requests in a timely and professional manner
Perform assigned tasks with minimal oversight
Contribute to the design process, identify potential caveats, and propose ideas that will improve the overall systems environment
Maintain and help to improve cybersecurity awareness and consider company posture implications of system configurations
Maintain compliance with written Boyne IT policies/standards/processes/work instructions
Perform special projects and other duties as assigned by the IT Director
Qualification
Required
Require a minimum of High School diploma or equivalent
Requires 4 years of related work experience or 2 years of experience in Big Sky IT
Proficiency with Microsoft Windows, Microsoft 365 administration, server management, and troubleshooting systems
Ability to use basic hand tools and occasional power tools is required
Valid driver's license with an acceptable driving record for company insurance purposes
Ability to ski or ride to on‑mountain locations as required for system checks, equipment maintenance, or emergency response
Preferred
Prefer B.S. in Computer Science or related field
Certifications preferred: CompTIA Server+, Security+, Microsoft Azure/AzureAD, VMware VCP, or equivalent
Benefits
FREE Ski Pass and Golf Pass for you, your spouse and dependents and discounted passes for friends and family
FREE Summer Bike Haul/Scenic Lift Pass for you, your spouse and dependents
Steep discounts on Lodging rates for accommodation for friends and family (blackout dates apply)
25% -50% Food and Beverage Discounts
30% Retail discount at all outlets, gear and sponsor discounts
Eligibility for affordable Manager Housing, a short walk or free bus ride away from work
401k, Health Benefits, PTO and Wellness Days
Eligible for seasonal loyalty bonus
Company
Big Sky Resort
Surrounded by the beauty of the Greater Yellowstone Region, wide-open spaces meet dramatic peaks in Big Sky, Montana.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase