Peak Sports MGMT · 22 hours ago
Director of Ticket Sales - Incarnate Word Athletics
Peak Sports MGMT is a leading third-party multimedia rights organization specializing in partnering with college athletic departments to optimize their corporate partnerships and ticket sales. As the Director of Ticket Sales at the University of the Incarnate Word Athletics, you will lead revenue generation efforts through various ticket sales while managing ticket operations and enhancing client hospitality to ensure exceptional experiences for fans and stakeholders.
Responsibilities
Develop and execute comprehensive sales strategies to achieve revenue targets for single-game, group, and season tickets
Lead sales generation in prospecting, negotiating, and closing ticket sales deals
Analyze market trends and customer behavior to identify opportunities for revenue growth
Create and implement paid marketing campaigns to promote ticket theme nights, flash sales, and themed discount ticket plans
Collaborate with the marketing team to develop targeted messaging and creative assets for ticket promotions
Utilize digital marketing channels, social media platforms, and email campaigns to reach and engage fans
Oversee all aspects of ticket operations, including inventory management, pricing strategies, and distribution channels
Implement efficient ticketing processes to streamline operations and enhance customer experience
Ensure compliance with NCAA regulations and industry standards related to ticketing
Cultivate and maintain relationships with corporate partners, season ticket holders, and VIP clients
Develop customized hospitality experiences to enhance client satisfaction and loyalty
Coordinate pre-game events, VIP receptions, and other hospitality initiatives to elevate the fan experience
Supervise ticket sales and customer service staff to ensure excellence in customer experience
Oversee ticket fulfillment operations, including printing, mailing, and digital delivery
Address customer inquiries, concerns, and feedback in a timely and professional manner
Qualification
Required
Proven experience in ticket sales and revenue generation
Strong understanding of marketing strategies and ticket operations
Ability to analyze market trends and customer behavior
Experience in developing and executing sales strategies
Excellent communication and negotiation skills
Ability to cultivate and maintain relationships with clients
Experience in managing customer service teams
Knowledge of NCAA regulations and industry standards related to ticketing
Proficiency in digital marketing channels and social media platforms
Company
Peak Sports MGMT
Peak Sports MGMT is a marketing and PR company that specializes in sponsorship sales, event management, and advertisement.