Margaritaville Resort Casino - Bossier City, La. · 3 hours ago
HOST(ESS)
Bossier City, LA
Part-time
Onsite
New Grad, Entry LevelMargaritaville Resort Casino is a leading provider of integrated entertainment and gaming experiences. They are seeking a Host(ess) to greet guests, manage seating, and ensure exceptional customer service while maintaining operational efficiency.
Gambling & Casinos
Responsibilities
Greeting guests with a warm and friendly attitude as they enter the establishment and get them seated
Providing guests with menus and answering any initial questions
Coordinates and controls the flow of the seating chart, optimizing an even workload for all staff
Engaging with guests to ensure they’re provided with exceptional customer service
Answering calls, taking reservations, responding to complaints, and helping to resolve them
Helping team members with other tasks in the restaurant as needed
Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities
Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures
Qualification
Required
Prior customer service experience in a fast-paced environment preferred
Previous cash handling experience a plus
Ability to multitask and problem solve
Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
Ability to stand and walk throughout the duration of shift
Excel at working independently and as part of a team
Must obtain a Bossier ABO and LACT
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
Margaritaville Resort Casino - Bossier City, La.
Margaritaville® Resort Casino is Northwest Louisiana’s Newest, Nicest Casino-Resort.
Founded in 2013
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ashley Henning
Community Relations Partner
Company data provided by crunchbase