Spring Venture Group · 2 weeks ago
Total Rewards & HR Operations Specialist
Kansas City, MO
Full-time
Onsite
Senior Level
5+ years expSpring Venture Group is a leading digital direct-to-consumer sales and marketing company focused on the senior market. The Total Rewards & HR Operations Specialist will manage day-to-day operations of employee total rewards and HR operations programs, provide internal employee service, and collaborate with HR leadership and vendors to enhance employee benefit plans.
Financial ServicesFinTechInsuranceMarketing
Responsibilities
First point of contact for employees, benefits vendors and broker for total rewards related questions or requests
Maintain, implement, and improve administrative procedures for assigned benefits processes
Coordinate daily benefits processing (enrollments, terminations, changes, distributions, compliance testing, etc.)
Managing New Hire Benefits Orientations
Manage the Employee Assistance Program (EAP) and partnership with vendor
Compile and input employee benefit data in management systems, ensuring compliance to government reporting regulations
Assist in annual audits. Prepare, collect and organize data for actuarial assessments
Assist with open enrollment process, including, but not limited to, testing and data feeds to vendors, communications, and assisting employees with enrollment
Serve as a liaison for Worker's Compensation related claims
Manage the HSA, FSA programs and partnerships with vendors
Conduct the non-discrimination testing, and any necessary auditing
Work directly with insurance brokers and benefits vendors on system integrations, employee benefit assignments, claims processing (including COBRA administration), and billing to ensure accuracy
Assist in completing annual benefit program audits by preparing, collecting, and organizing required data for actuarial assessments
Assist with Jira tickets by reviewing and responding to basic tickets from employees regarding benefits or system issues; help to review ticket issues to determine themes and ways to assist with those types of problems that are recurring
Help with completion of various forms and paperwork such as ID cards, and 401(k) systems
Communicate with employees who have life event changes such as Employees/dependents turning 26, adding a child, and reviewing workday requests
Monthly file loads and audit/reconciling of participant in several benefits for system accuracy and timely bill payments with correct headcount such as Teledoc, Legal program, parking, wellness credit, tobacco credit, Identity theft, etc
Manage the administration of 401(k) audits of eligibility and processing of enrollments
Maintain, implement, and provide recommendations to improve administrative procedures for assigned benefits
Assist with Wellness Program strategy and execution
Document processes such as job aids, billing processes, how to develop basic reports in workday, along with other processes and procedures for the Total Rewards team
Performs other duties and responsibilities as assigned
Manage resolution of Jira Facilities (service) tickets
Assist with Jira IT (service) tickets to troubleshoot minor IT related issues
Assist with Maintaining office policies
Partner with Compliance to facilitate and support HIPPA compliance and to perform desk audits
Facilitate employee onboarding and orientation
Assist with Managing parking assignments for employees
Assist with Maintaining seating assignments for all employees
Assist with Maintaining employee and office Safety Program
Assist if/when HR Operations Coordinator is out of office
Other administrative tasks as requested
Qualification
Required
Bachelor's Degree and a minimum of 5 years related benefits or employee benefits
Experience with HRIS and benefits databases
Demonstrated ability to manage multiple projects while working to meet deadlines and provide exceptional internal service in a fast-paced environment
Strong analytical skills and a thorough knowledge of plan designs
Knowledge of benefits plan designs and pertinent federal and state regulations, filing and compliance requirements
Knowledge of labor and employment laws such as FMLA and ADA
Excellent organizational skills and attention to detail
Preferred
Be Aware (Emotional Intelligence)
Be Open & Honest (Communication)
Be a Team Player (Teamwork and Collaboration)
Be Accomplished (Drive for Results)
Be the Example (Develop Self & Empower People)
Be Forward Thinking (Strategic Thinking)
Be a Problem Solver (Continuous Improvement)
Benefits
Competitive Compensation
Medical, Dental and vision benefits after a short waiting period
401(k) matching program
Life Insurance, and Short-term and Long-term Disability Insurance
Optional enrollment includes HSA/FSA, AD&D, Spousal/Dependent Life Insurance, Travel Assist and Legal Plan
Generous paid time off (PTO) program starting off at 15 days your first year
15 paid Holidays (includes holiday break between Christmas and New Years)
10 days of Paid Parental Leave and 5 days of Paid Birth Recovery Leave
Annual Volunteer Time Off (VTO) and a donation matching program
Employee Assistance Program (EAP)
Company
Spring Venture Group
A Kansas City, Missouri-based digital insurance platform.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$210MKey Investors
Pathlight CapitalCorsair Capital
2025-04-16Debt Financing· $210M
2018-07-04Private Equity
Leadership Team
Christopher Giuliani
CEO │ Member of the Board │ Executive Vice President
Jeffery Anderson
Co-Founder & Partner
Recent News
Seattle TechFlash
2025-07-19
Seattle TechFlash
2025-04-26
Company data provided by crunchbase