Motorola Solutions · 3 hours ago
Business Process Intern (2026 Sumer Internship)
Schaumburg, IL
Internship
Hybrid
Intern
$23.80/hr - $28.20/hr
Start in 2026 SummerMotorola Solutions is a global community focused on enhancing public safety through advanced communications and technology. The Business Process Intern will assist in developing AI applications for business processes, support system maintenance, and collaborate with cross-functional teams to improve customer support efficiency.
Cyber SecurityTelecommunicationsVideo
Responsibilities
Develop novel use(s) of AI to assist in business process creation, management, or use
Assist in the development and maintenance of business process systems and databases to ensure timely and accurate information is available
Collaborate with cross-functional teams to identify, capture, and organize knowledge resources, including FAQs, troubleshooting guides, and best practices
Support the implementation and improvement of business process processes and procedures to enhance the efficiency of customer issue resolution
Work closely with support teams to identify process gaps and develop content to address those gaps
Improvements and proactively address recurring issues
Provide customer service support as needed, including responding to customer inquiries, resolving issues, and escalating complex cases to appropriate teams
Other duties as assigned
Qualification
Required
Currently pursuing a degree in Information Science, Organizational Leadership, Business Administration, or a related field
Must be able to work from home and an office
Strong organizational and analytical skills with an attention to detail
Excellent written and verbal communication abilities
Ability to work collaboratively in a team environment and independently when necessary
Preferred
An interest or concentration in business process is a plus
Familiarity with customer service principles and practices is a plus
Company
Motorola Solutions
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.
Founded in 1928
10001+ employees
H1B Sponsorship
Motorola Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (159)
2024 (119)
2023 (146)
2022 (170)
2021 (153)
2020 (155)
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2011-01-04IPO
Leadership Team
Mahesh Saptharishi
Executive Vice President and CTO
Jack Molloy
EVP and Chief Operating Officer
Recent News
Government Technology US
2026-01-17
2026-01-16
Company data provided by crunchbase