Tabit.cloud · 4 days ago
Loyalty Implementation Manager
DFW Metroplex
Full-time
Hybrid
Entry, Mid Level
2+ years expTabit.cloud is revolutionizing the hospitality industry with innovative solutions. They are seeking a Loyalty Implementation Manager to lead the implementation and optimization of loyalty solutions for restaurant clients, ensuring successful campaign execution and customer engagement.
HospitalityInformation ServicesInformation TechnologySoftware
Responsibilities
Act as the primary consultant to restaurant customers of 1-100 locations, understanding their unique loyalty goals, challenges, and opportunities
Develop tailored loyalty strategies and program designs that align with customers’ business objectives
Guide customers in leveraging the platform to implement and manage loyalty campaigns effectively
Oversee the implementation of loyalty campaigns, ensuring timelines, budgets, and customer expectations are met
Monitor campaign performance, analyzing key metrics such as customer acquisition, retention, and ROI
Provide actionable insights and recommendations to optimize ongoing and future campaigns
Work closely with Sales, Product, and Operations teams to align loyalty initiatives with broader company goals
Train customers and internal teams on loyalty program best practices and platform functionality
Support the customer success team in addressing loyalty-related queries and escalations
Collaborate with the product team to shape loyalty program features and functionality based on customer feedback and market trends
Identify gaps between the product offering and customer needs, recommending product updates or new features to enhance loyalty capabilities
Stay informed about restaurant loyalty trends, competitors, and emerging technologies to provide strategic insights
Qualification
Required
2-5 years of experience in loyalty marketing, customer success, or product management, preferably within the restaurant or hospitality industry
Strong understanding of loyalty program design, customer engagement strategies, and campaign management
Proven track record of consulting with customers to define and achieve their business objectives
Data-driven mindset with the ability to analyze campaign performance and translate insights into action
Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams
Proficiency in loyalty platforms, CRM tools, and data analysis software
This position is likely to require 5-20% travel
Preferred
Experience working in or with restaurant technology companies
Familiarity with the unique challenges of SMB and enterprise-level restaurant businesses
Knowledge of emerging loyalty trends such as personalization, gamification, and omnichannel strategies
Benefits
Competitive compensation package
Medical, Dental, Vision, Life, STD, LTD and accident insurance
Flex Spending plan
Generous PTO and company holidays
Amazing team culture
And much more!
Company
Tabit.cloud
Tabit is a MobileFirst Restaurant Operating System with best-in-class, cloud-based solutions to help restaurants transform their business to be fully mobile - making them more efficient, and more profitable - while increasing customer satisfaction.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$105MKey Investors
Leumi PartnersVertex Ventures IsraelHarel Insurance and Financial
2022-08-20Series C· $40M
2020-04-05Series B· $35M
2019-03-19Series A· $15M
Leadership Team
Nadav Solomon
Co-Founder & President
Carolina Viviana Garcia
Partner Success Manager
Recent News
2026-01-21
2025-12-22
Company data provided by crunchbase