PNC · 1 day ago
Program Manager III- Org Change Management
OH - Strongsville
Full-time
Onsite
Senior Level, Lead/Staff
$80K/yr - $185K/yr
8+ years expPNC is a financial services company that values its people as its greatest differentiator. The Program Manager III will lead enterprise-level organizational change initiatives supporting Data and Automation teams within Technology, driving adoption and sustained change for large-scale initiatives.
BankingFinanceFinancial Services
No H1B
Responsibilities
Lead large‑scale, cross‑functional change programs supporting data, automation, and technology initiatives
Apply a strategic change management lens to complex programs aligned with corporate and technology strategies
Influence senior leaders and program outcomes through strong partnership, insight, and storytelling
Manage multiple initiatives simultaneously, ensuring alignment, momentum, and measurable results
Design and execute comprehensive change strategies, including:
Change impact and readiness assessments
Stakeholder and impact analysis
Communication and training strategies
Adoption measurement and sustainment planning
Develop tailored solutions to support operational change associated with data automation and AI‑driven initiatives
Evaluate change effectiveness and recommend enhancements to improve adoption and outcomes
Partner with stakeholders at all levels to define business problems, scope change approaches, and align on execution plans
Serve as a trusted advisor to technology and business leaders
Collaborate closely with Project Managers, Communications partners, and cross‑functional teams to ensure a seamless and consistent change experience across channels
Lead general and detailed planning phases of complex change initiatives
Oversee data collection, analysis, research, and reporting related to change readiness and adoption
Identify and manage dependencies, risks, and impacts across programs
Support governance and adoption for emerging capabilities, including data automation and GenAI initiatives
Coach and mentor junior change practitioners and program contributors
Provide guidance on best practices in organizational change management
Act as a change champion and thought leader within the organization
Qualification
Required
Strong background supporting technology‑driven transformations, ideally within data, automation, or digital environments
Proven ability to influence without authority and operate effectively in matrixed organizations
Excellent communication, relationship‑building, and problem‑solving skills
Experience supporting: Data platforms and automation initiatives, AI / GenAI‑enabled programs, Technology transformation efforts
Familiarity with change and project management tools such as: Clarizen, Jira, Change Navigator or similar platforms
High level of organization, prioritization, and self‑direction
Change Management certifications (Prosci Certified, Change Practitioner preferred)
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors
Preferred
Accountability
Account Management
Client Counseling
Competitive Advantages
Decision Making
Deliverables Management
Employee Relationships
Results-Oriented
Strategic Planning
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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