Farm Credit Services of America · 2 days ago
Insurance Officer
Carroll, IA
Full-time
Onsite
Entry, Mid Level
2+ years expFarm Credit Services of America is a financial cooperative dedicated to serving rural America and supporting local farmers and ranchers. The Insurance Officer role focuses on providing exceptional customer service and managing a defined portfolio of crop insurance policies, with responsibilities including sales growth, customer retention, and service support.
AgricultureFinancial Services
Hiring Manager
Mindy Holm
Responsibilities
Incumbents will have a defined portfolio to service, sales growth goals and customer retention to increase the net acre growth of that portfolio
Enter insurance data in multiple processing software systems. Provide consistent high-quality service that is timely, thorough, and responsive to meet and exceed customer expectations
Serve as the primary agent for crop insurance policies providing comprehensive servicing to Hail Policies and Supplemental Insurance Products and achieving sales goals established in conjunction with their leader for assigned marketing areas
Responsible for selling Multi-Peril (MPCI), Margin Protection (MP), Crop Hail, Pasture, Rangeland, Forage (PRF), Livestock, and Supplemental insurance products to customer and non-customer prospects, communicating options to customers, utilizing website tools, policy provisions, and other resources to help customers make risk management decisions, and preparing and presenting quotes for Livestock and/or other applicable insurance products in the region
Develop and execute a personal marketing plan that identifies customer needs and risk tolerance, cross-sells all products and services, and contributes to the business and product depth goals
Build an active sales pipeline through individual and joint sales calls, prepare proposals for one-on-one sales calls with customers or prospects, and utilize the Associations' sales tools, techniques, and technology to complete, track, and document sales and customer activities
Share expertise by delivering sales presentations, offer comprehensive product and sales guidance individually or to groups, drawing upon in-depth knowledge of the crop insurance industry
Represent the Associations at industry and agricultural events in the region and maintain relationships with key stakeholders
Proactively provide referrals to other teammates, identifying opportunities for collaboration and cross-selling
Develop and maintain a working relationship with insurance company representatives to resolve policies issues, understand product offerings and drive sales results
Make business placement decisions based upon AIP products and offerings
Provide service and processing support by processing insurance forms from multiple insurance vendors for MPCI, MP, Crop Hail, and Supplemental products, analyzing and entering applications online, and serving as the point of contact for policy changes
Collect acreage information and process it directly online with the AIP system, if appropriate, and report claims for the assigned portfolio
Leverage customer's precision farming data to gather acreage and production reporting information, and partner with the Insurance Specialist as needed
Qualification
Required
Bachelor's degree in Agriculture, Finance, or Business preferred
2+ years of experience in insurance or agriculture related field with sales and service
Relationship management and/or sales experience
Experience in servicing a large complex book of business and a proven record of growing a book of business preferred
Experience as a licensed crop insurance agent or insurance company representative preferred
Benefits
Health Benefits : Comprehensive medical, dental, and vision insurance
Retirement Plans : 401(k)
Paid Time Off : Vacation, sick leave, paid holidays, and parental leave
Additional Benefits : Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay
Company
Farm Credit Services of America
Farm Credit Services of America provides credit and crop insurance services to farmers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Jensen
President and CEO
Tim Koch
Executive Vice President - Chief Credit Officer
Recent News
2025-07-15
Company data provided by crunchbase