Group Management Services, Inc. · 4 days ago
Member Benefits Specialist
United States
Full-time
Remote
Entry Level
$40K/yr - $45K/yr
1+ years expGroup Management Services (GMS) is seeking to hire a full time Member Benefits Specialist with excellent customer service skills. The Member Benefits Specialist is responsible for interacting with members over the phone to provide information in response to inquiries about their services and handle and resolve complaints.
Human ResourcesInformation TechnologyRisk Management
Responsibilities
Answer calls and/or correspondence (emails) from members, client, & providers
Review Health Benefit plans to accurately quote to members / providers and use that information to answer questions
Communicate details and resolve issues with members
Enter pre-claim information and attach scanned documents
Work with manager on difficult situations to ensure quick resolution
Assist with training new member benefits specialists as needed
Open, sort, scan mail; sort faxes
Perform all other duties as assigned
Qualification
Required
High School Diploma or GED
1-3 years related experience preferred; experience in a TPA environment preferred
Ability to read and understand various benefit forms, documentation, files and information in the department
Understanding of medical terminology
Excellent interpersonal skills
Benefits
Medical
Dental
Vision
401(k)
Short Term Disability
Long Term Disability
Tuition Assistance
PTO
Three weeks of PTO in years 1-5; five weeks of PTO in years 6+
Monthly Personal Reimbursement Programs available
Company
Group Management Services, Inc.
We provide comprehensive HR solutions to companies of all sizes throughout the United States.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Christian Tracey
Chief Technology Officer
David Swift
Chief Revenue Officer
Recent News
2025-05-01
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