Fred Astaire Dance Studios - Colorado · 1 day ago
Client Relations Specialist - Hours 1 - 10 PM
Kansas City, MO
Full-time
Onsite
New Grad, Entry Level
$31K/yr - $78K/yrFred Astaire Dance Studios® is a global leader in ballroom dance instruction, dedicated to providing an enriching experience through dance. They are looking for a Client Relations Specialist who will manage the client journey, engage with prospective students, and drive retention and growth within the studio.
Performing Arts
Responsibilities
Manage the Client Journey: Act as the primary point of contact for new and existing students, ensuring every guest feels inspired, supported, and valued from their very first visit
Consultative Enrollment: Engage with prospective students to understand their motivations and provide tailored solutions. You will guide them through the enrollment process, helping them commit to the programs and memberships that best align with their goals
Drive Retention & Growth: Build and maintain lasting relationships. You will monitor student progress and maintain long-term connections to ensure our clients remain excited and engaged in their dance journey
Studio Advocacy: Use your enthusiasm and professional energy to promote our unique studio offerings, specialized workshops, and community events
Brand Excellence: Ensure the "Fred Astaire Experience" is delivered consistently, maintaining a warm, inviting, and high-end atmosphere for everyone who walks through our doors
Engage with potential students and understand their interests in dance
Provide great customer service and share information about our classes, programs, and events
Conduct follow-ups with leads and maintain positive, professional relationships
Assist in developing and implementing sales strategies to meet studio goals
Track sales metrics and maintain accurate records of client accounts
Participate in local marketing efforts and community events to promote the studio
Qualification
Required
Previous sales experience or a strong passion for customer service!
Friendly and enthusiastic personality
Excellent communication skills, both verbal and written
A proactive mindset and the ability to work independently as well as part of a team
Strong organizational skills and attention to detail
Comfortable with technology and learning new software tools
Preferred
A love for dance is a plus, but not required - come eager to learn!
Benefits
Paid Time Off (PTO): 40 hours per year to ensure you have the time you need to recharge and maintain a healthy work-life balance
Paid Holidays: Dedicated time off to enjoy major holidays with friends and family
Future-Forward Healthcare: As our studio continues to grow, so does our commitment to you. We are actively developing a healthcare benefits package to supplement our total compensation
Free Continuing Education: We invest in you with ongoing training and certifications at no cost
Company
Fred Astaire Dance Studios - Colorado
Our Colorado dance studios offer a full range of Ballroom and Latin dance lessons for all skill levels, and with or without a partner.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase