Tech Army, LLC · 6 days ago
IT Business Consultant C. Advanced
Tallahassee, FL
Full-time
Onsite
Senior Level
7+ years expTech Army is seeking a highly motivated IT Business Consultant to serve as the primary liaison between IT and business units. The role involves collecting and analyzing business needs, guiding solution design, and ensuring successful project outcomes through effective collaboration.
ConsultingIT ManagementSoftwareStaffing Agency
Responsibilities
Collect and document business requirements from stakeholders across all organizational units through interviews, workshops, and analysis sessions
Assess and analyze demand patterns to identify trends, recurring requests, and evaluate feasibility against technical capabilities and constraints
Categorize and prioritize demands by type, urgency, complexity, business impact, and strategic alignment using established scoring criteria
Maintain the demand pipeline with all incoming IT requests and initiatives, managing competing priorities and resource conflicts
Create user guides, process documentation, and self-service resources
Implement automated feedback collection and analysis procedures
Develop continuous improvement workflows and enhancement tracking systems
Must complete daily reporting activities
Other duties as assigned
Qualification
Required
Bachelor's Degree in Computer Science or another related field
7+ years of combined IT and business experience
3+ years in business analysis, project management, or IT planning roles
Experience working with senior leadership and cross-functional teams
Background in both technical and business environments
Knowledge of IT service management frameworks (ITIL, COBIT) and governance processes
Knowledge of business analysis methodologies and requirements gathering techniques
Knowledge of project management principles and lifecycle methodologies
Knowledge of IT infrastructure, systems architecture, and emerging technologies
Knowledge of financial management principles including budgeting, cost analysis, and ROI calculations
Knowledge of organizational change management and stakeholder engagement strategies
Knowledge of data analysis and reporting tools and techniques
Knowledge of vendor management and procurement processes
Skill in facilitating meetings, workshops, and stakeholder engagement sessions
Skill in written and verbal communication with technical and non-technical audiences
Skill in developing business cases and supporting documentation
Skill in process development, documentation, and improvement
Skill in data analysis, trend identification, and performance metrics reporting
Skill in negotiation and conflict resolution across multiple business units
Skill in translating business requirements into technical specifications
Skill in using project management and demand management software tools
Ability to prioritize competing demands and manage multiple projects simultaneously
Ability to analyze complex business problems and recommend appropriate solutions
Ability to work independently with minimal supervision and high initiative
Ability to build and maintain effective relationships with diverse stakeholders
Ability to adapt to changing business priorities and technology environments
Ability to think strategically while managing operational details
Ability to influence decision-making without direct authority
Ability to maintain confidentiality and handle sensitive business information
Ability to Coordinate Cross-Functional Teams - Team leadership, resource allocation, and performance management
Ability to Drive Continuous Improvement - Innovation promotion, best practice implementation, and optimization culture
Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules
Ability to follow established processes and practices
Ability to adhere to compliance standards
Ability to ensure thorough and complete communication with all stakeholders and the chain of command, including immediate and appropriate follow-through
Self-Management: Must have the initiative to derive the next steps of an assignment with little guidance
Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others, as well as take comprehensive notes
Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations, or resolve a problem
Decision Making: Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis
Flexibility: is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others
Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others
Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations
Problem Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions, and make recommendations accordingly
Team Building: Encourages, inspires, and guides others toward accomplishing the common goal
Quality Assurance: Knowledge of the ideologies, techniques, and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice
Preferred
Professional certifications in project management (PMP), business analysis (CBAP), or IT service management (ITIL)
Company
Tech Army, LLC
Tech Army, LLC is an 8(a) and DBE certified industry leader with over 30 years of success in providing IT consulting and end-to-end IT staff augmentation services.
51-200 employees
H1B Sponsorship
Tech Army, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Jay Narang
Chief Executive Officer
Company data provided by crunchbase