Visa · 1 hour ago
Apprentice – Global Operations Support Specialist –2026 – (Ashburn, VA)
Ashburn, VA
Full-time
Hybrid
New Grad
$48K/yr - $64K/yrVisa is a world leader in payments and technology, and they are seeking an Apprentice for their Global Operations Support team. This role involves hands-on IT training and responsibilities including monitoring systems, incident response, and client support, aiming to launch a career in technology.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
No H1B
Responsibilities
Client Advocacy & Support: Act as the first point of contact for Visa clients, including financial institutions and vendors, ensuring timely and effective resolution of issues
Incident & Network Operations Management: Proactively monitor systems and network operations, detect and analyze outages using VOCC tools, and escalate incidents promptly per established guidelines
Bridge Stewardship & Communication: Manage internal and external incident bridges to facilitate rapid resolution and provide clear, timely communications to stakeholders
Impact Assessment & Reporting: Evaluate incident impact and draft communications for distribution within defined timeframes, ensuring accuracy and professionalism
Operational Execution: Support scheduled changes and perform troubleshooting across multiple platforms independently while adhering to standard procedures
Qualification
Required
18 years or older
Eligible to work in the United States without sponsorship
Have basic problem-solving skills/analytical mindset
Must be local and available to work in person in Ashburn, VA
Not currently enrolled in or have completed a Bachelor's, Master's, or PhD degree program in a related technical field (cybersecurity, software engineering, etc.)
Interest in pursuing a career in the payments space
Apprentices will need to provide their own computers during RTI period. The following tech specifications are required: Windows 10 or macOS 10, Windows Processor – non ARM type (Intel or AMD only – need for Adobe Connect to function), RAM 8GB minimum (12GB – 16 GB recommended), Solid State Drive – minimum 40 gigs free space, Webcam, Headset (Noise Cancelling Mic Headset preferred), Internet connection at least 2Mb up/down, Dedicated workspace (Bootcamp will be 8+ hours at your desk daily), 2nd monitor or XL monitor
Preferred
Demonstrated interest in technology shown through education, certifications, bootcamps, experience, skills, projects, or tech community memberships
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
Founded in 1958
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
Business News: Pasadena Star-News
2026-01-19
変化に強い基盤づくりでグローバル企業へ——トリドールCIOが挑む改革とは | CIO
2026-01-19
2026-01-19
Company data provided by crunchbase