Cypress HCM · 1 day ago
Knowledge Management Associate, Strategic Finance
Sunnyvale, CA
Contract
Hybrid
Mid Level
$48.10/hr - $62/hr
3+ years expCypress HCM is the world’s largest professional network focused on creating economic opportunities for every workforce member. They are seeking a Knowledge Management Associate to develop and maintain documentation that supports process alignment, onboarding, and cross-functional collaboration within the Strategic Finance Center of Excellence.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Develop and maintain documentation such as Standard Operating Procedures (SOPs), Desktop Procedures (DTPs), job aids, and other knowledge assets (e.g., onboarding guides, process maps)
Conduct stakeholder interviews, shadowing, and discovery sessions to capture accurate process details
Maintain centralized documentation repositories with clear version control and governance standards
Support knowledge management initiatives, including audits and updates to keep content current and aligned
Create training and enablement materials to support adoption at scale
Support the culture and values of the organization, including diversity, inclusion, and belonging, by collaborating with and helping others; Participate in organization-wide events/initiatives
Qualification
Required
Bachelor's Degree in Business, Finance, or related field OR equivalent practical experience
3-4 years of experience in process documentation, knowledge management, or content development
Strong ability to create structured, user-friendly documentation in a cross-functional environment
Preferred
Effective communication and stakeholder engagement skills
Strong attention to detail and organizational skills
Understanding and familiarity with business process management and knowledge management principles
Ability to identify process gaps or inefficiencies and provide recommendations for improvement opportunities
Experience with change management and creating enablement content
Ability to design and develop digital content (e.g., interactive guides, visual aids) to enhance user engagement is a plus
Prior exposure to Finance processes (FP&A, Finance Ops) is a plus
Company
Cypress HCM
Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Lillig
CEO
Philip Oommen
CFO
Company data provided by crunchbase