Artisanal Brewing Ventures · 1 day ago
Host | Southern Tier - Buffalo, NY
Artisanal Brewing Ventures is a top 10 regional craft alcohol company in the US, composed of several successful craft brands. The Host will greet and seat guests, manage the waiting list, and assist with merchandise sales while providing an outstanding hospitality experience in the taproom.
Retail
Responsibilities
Serve as the first point of contact in the taproom, greeting guests warmly and ensuring a welcoming and organized guest experience from arrival to seating
Answer the telephone to attend to guest needs and use Table Maintenance technology to manage wait and floor plan
Coordinate with other staff members to ensure smooth operation and exceptional guest experience
Process merchandise transactions accurately using the point-of-sale (POS) system
Knowledge and ability to answer guest's questions about merchandise
Restock the merchandise cooler and retail space to maintain an organized and visually appealing merchandise layout
Monitor inventory levels and assist with restocking and organizing products in the retail space
Maintain general cleanliness of host area, front taproom area, and merchandise area
Assist with other side work duties such as cleaning the dining area, preparing silverware, refilling condiments, restock restrooms, etc
Performs other duties as assigned
Qualification
Required
Must be at least 18 years of age (17 allowed in certain counties)
Excellent interpersonal skills and comfortability with discussing our products in detail with guests
Strong communication skills and the ability to work collaboratively in a fast-paced, team-oriented environment
Ability to use Table Maintenance technology to manage wait and floor plan
Basic computer skills and familiarity with point-of-sale systems
Must be able to remain in a standing position for extended periods of time
Must be able to lift and carry at least 20 pounds
Ability to perform physical tasks, including frequent bending, stooping and reaching
Preferred
At least one year of related experience preferred
Benefits
Competitive Compensation
Referral Program
Flexible Schedules & Ample Product Discounts
Opportunities for Growth Across 5 Successful Brands
Company
Artisanal Brewing Ventures
Artisanal Brewing Ventures (ABV) is a Charlotte, NC based east coast focused family of like-minded, best-in-class craft beverage companies including Victory Brewing, Southern Tier Brewing, Southern Tier Distilling, Sixpoint Brewery, & Bold Rock Cider.