Pomelo Care · 2 days ago
CA-Based Staff Virtual Doula (Medi-Cal Enrolled)
United States
Full-time
Remote
Senior Level, Lead/Staff
$30/hr - $35/hr
5+ years expPomelo Care is the national leader in evidence-based healthcare for women and children. They are seeking a Staff Virtual Doula who will provide education, emotional support, and physical comfort to expecting and new families through Pomelo’s client software, while following established protocols to improve birth outcomes.
ChildrenHealth CareMobile AppsWomen's
Responsibilities
Deliver evidence-based perinatal, labor & delivery, and postpartum support to clients in a manner consistent with Pomelo standards, in a virtual setting
Create personalized care plans under Pomelo guidelines to support birthing people through their pregnancy and postpartum journeys
Connect with families from diverse backgrounds virtually, using Pomelo-provided telehealth platforms, video conferencing tools, and electronic documentation systems for client records
Confirm client’s eligibility in program, communicate program guidelines and expectations, and communicate regularly and proactively with clients via SMS and phone calls to engage, educate, and support them
Match clients to local in-person doulas, as appropriate, leveraging Pomelo’s doula network and local doula recruitment. Facilitate client handoffs with matched in-person doulas
Document all client interactions in a timely manner, adhering to Pomelo’s billing practices and guidelines
Leverage Pomelo’s technology suite to improve efficiency
Participate in regular team meetings, supervision sessions, and professional development activities as required by the company
Adhere to a scheduled work assignment that ensures continuity of care for your dedicated caseload
Qualification
Required
California residence and active Medi-Cal enrollment
Hold certification / training as a birth and/or full spectrum doula from a recognized organization
5+ years of experience working as a doula with in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery
Strong communication skills with the ability to connect with diverse families
Demonstrated ability to connect with clients in a virtual setting
Interest in learning to use new technologies and adapt to new ways of working
Ability to work a schedule that includes an evening/weekend on-call component
Benefits
Full access to Pomelo’s employee benefits, including health, dental, and vision Insurance
Accrued PTO for sick leave and vacation, along with designated paid company holidays.
Company
Pomelo Care
Pomelo Care is a health technology company that develops evidence-based healthcare solutions for women and children.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$178.96MKey Investors
Stripes
2026-01-08Series C· $92M
2024-06-20Series B· $46M
2023-06-08Series A· $33M
Leadership Team
Marta Bralic Kerns
Founder & CEO
Kathryn Louis, MPH, MSN, RN
Nurse Care Partner
Recent News
alleywatch.com
2026-01-14
2026-01-12
Crain's New York Business
2026-01-11
Company data provided by crunchbase