Realm · 2 days ago
Renovation Advisor | Inbound Customer Success & Sales (Construction Backgrounds Optional)
Los Angeles
Full-time
Hybrid
Entry, Mid Level
$55K/yr - $70K/yr
2+ years expRealm is on a mission to help homeowners complete their renovations and new builds with confidence, ease, and financial clarity. The Renovation Advisor will work directly with homeowners to manage their renovation projects, ensuring clear communication and guiding them through the process from intent to signed contract.
AppsProperty ManagementReal Estate
Responsibilities
Be the primary point of contact for homeowners, delivering empathetic, structured support
Serve as the main liaison between homeowners and contractors, ensuring clear communication and efficient issue resolution
Use our playbooks and tools to guide homeowners step by step through their renovation journey, from financing to scope refinement to contractor selection
Collect feedback and flag patterns to your manager that could improve our process or tools
Partner with contractors and other stakeholders to ensure smooth handoffs and clear communication
Represent Realm with warmth, professionalism, and reliability in every interaction
Qualification
Required
2–5 years in customer-facing roles, including sales, real estate, customer success, or other relationship-driven work
Strong communication skills with the ability to build trust, ask good questions, and move conversations forward
Comfort operating within structured processes and playbooks while using judgment to adapt to each homeowner's situation
Ability to manage multiple active deals at once without losing momentum or attention to detail
High ownership mindset — you stay organized, follow through, and don't wait to be told what to do
Willingness to learn quickly and grow in a fast-paced startup environment
Based in Los Angeles (hybrid role; 3-4 days in office)
Preferred
Experience in consultative or long-cycle sales, customer success, or account management
Background in real estate, construction, home services, or adjacent industries
Interest in home design, construction, or renovation (no prior expertise required)
Company
Realm
Realm is a platform that provides data and property insights into current and potential home value.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$29.71MKey Investors
Notable CapitalPrimary Venture Partners
2023-08-29Series Unknown· $9.71M
2022-01-18Series Unknown· $5M
2021-07-29Series A· $12M
Leadership Team
Liz Young
Founder & CEO
Recent News
2025-10-23
Company data provided by crunchbase