Anduril Industries · 1 week ago
Bolt - Product Operations Manager
Costa Mesa, California, United States
Full-time
Onsite
Mid Level
$113K/yr - $149K/yr
4+ years expAnduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. As a Product Operations Manager for Bolt, you will play a critical role in ensuring the reliability and readiness of Anduril’s mid-sized, expeditionary loitering munition, supporting end users by improving field failure discovery, mitigation, and resolution processes.
AerospaceArtificial Intelligence (AI)GovernmentMilitaryNational Security
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Sustain Anduril's Bolt deployments by combining an understanding of our customers' missions with familiarity of our products and delivered capabilities
Triage, diagnose and root cause product incidents, driving postmortem actions including providing status visibility through resolution. Then abstract incidents and optimize wider system and product reliability. This will include conducting log reviews and diagnostics, as well as utilizing Linux and command line tools for system management and issue resolution
Consistently assess and seek to improve the quality of the fleet's observability and health telemetry in partnership with multiple functions across the Bolt team
Collect, organize, and analyze system failure data to define trends, drive proactive sustainment processes, and support resource allocation
Support Anduril's global customers through proactive communications and detail-oriented execution. You will track and manage customer-facing incidents and concerns, ensuring timely response, mitigation, and communication of resolution
Support the evaluation and improvement of product capabilities, analyzing customer communication and feedback for capability requirements, product performance indicators, and desired functionality
Maintain awareness of current product specifications and bridge the gap in understanding between technical and non technical stakeholders
Communicate and coordinate technical and non-technical efforts across multiple business, engineering, and sustainment functions, influencing decision making and driving action to maximize capability availability for end users
Travel as required to support customer needs and operations
Qualification
Required
Demonstrated experience as a self-starter, able to find and resolve issues on your own
Strong aptitude for problem solving in unstructured situations at the interface of hardware, software, and networking. Ability to drive challenging and vague technical problems to clarity and resolution
Proven ability to master a technical system and support it in operational environments. Must demonstrate an innate drive to be self-sufficient across the depth and breadth of a technical system
Daily practice of excellence and rigor - you execute the 100th rep of a process with the same focus and care as the first five reps
Confident with navigating ambiguity and crafting new ways of doing things
Excellent written, visual, and verbal communication skills
BA/BS with 4+ years of professional, related experience
Eligible to obtain and maintain a U.S. Secret Security clearance
Preferred
Experience supporting and/or deploying UAS systems as a DOD contractor or DOD end user
Experience supporting and/or performing incident driven workflows requiring analysis, triage, prioritization, and reporting
Experience in on-call support operations and working in limited risk tolerance environments
Experience defining, implementing, and supervising sustainment and reliability processes for a defense focused service or product
Experience with and demonstrated understanding of conventional ordnance systems and their implementation
Experience leveraging data analytics to conduct trend analysis and inform business decisions
Experience with observability tooling such as Grafana and exposure to software development tooling such as Git and Jira
Military, DoD, or other government agency experience preferred
Willingness to work non-standard hours and weekends, as needed
Defense and/or STEM background
Benefits
Healthcare Benefits
Income Protection: Anduril covers life and disability insurance for all employees.
Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.
Professional Development: Annual reimbursement for professional development
Commuter Benefits: Company-funded commuter benefits based on your region.
Relocation Assistance: Available depending on role eligibility.
Retirement Savings Plan
Company
Anduril Industries
Anduril Industries is a defense product company that builds technology for military agencies and border surveillance.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$6.25BKey Investors
AlphaTON Capital Corp.Founders FundU.S. Department of Defense
2025-12-16Corporate Round· $30M
2025-06-05Series G· $2.5B
2025-01-07Grant· $14.3M
Leadership Team
Brian Schimpf
Co-Founder and CEO
Joseph Chen
Co-founder
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-24
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