ISG · 6 hours ago
Quality Assurance Analyst – Bilingual (English + Spanish)
Boca Raton, FL
Full-time
Onsite
New Grad, Entry LevelISG is a leading provider of essential services to consumers across the U.S., and they are seeking a Bilingual Quality Assurance Analyst to join their team. The role involves reviewing recorded calls to ensure compliance with internal and partner expectations, documenting findings, and providing feedback as necessary.
AdvertisingMarketingTelecommunications
Responsibilities
Review recorded calls to ensure both internal and partner compliance expectations are met
Document findings and provide feedback, as applicable
Qualification
Required
High school/GED diploma required
Customer Service
Quality Assurance
Ability to Multi-Task
Ability to Successfully Complete a Drug Screen and Background Test
Computer Proficiency
Excellent Oral and Communication Skills
High-School Diploma
Benefits
Comprehensive Training
Continual Education and Advancement Opportunities
Employee Assistance Program
Flexible Hours
Full-time employment
Paid Holidays
Health (Medical, Vision, Dental) and Employer-Paid Life/AD&D Insurance
Paid Time Off
Special Discounts Through Partners and Local Companies
Within Walking Distance to the Boca Raton Tri-Rail Station
Company
ISG
ISG is a dynamic, performance-propelled marketing partner to some of the world’s biggest brands, obsessed with performance and maximizing ROI.
Founded in 2008
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lauren Miska
Senior Vice President, General Counsel, and Chief Compliance Officer
Jake Rosen
Chief Marketing Officer
Company data provided by crunchbase