Rosecrance Behavioral Health · 2 hours ago
Unit Clerk
Rosecrance Behavioral Health has been a leader in behavioral health services for over a century, empowering individuals and families to overcome challenges. The Unit Clerk will provide medical records and administrative support for outpatient treatment services, ensuring efficient operations and exceptional customer service.
Health Care
Responsibilities
Work prescribed hours five days a week and be available to work additional hours when necessary. Overtime may be required
Create matrixes for appropriate clients and file in the client record
Input admissions and discharges into the software system as needed
Monitor error/rejection/ineligible reports and provide prescribed follow up with clinical and supervisory staff
Perform weekly health record reviews and record in client record as required
Track that all documentation is in the electronic health record software and mark complete, incomplete or missing documentation
Maintain/update all program documents as requested
Provide administrative support to team members and clients of the program
Provide support for program and client chart audit and compliance reviews as requested
Responsible for monitoring stock of office supplies and reordering as necessary
May be responsible for management of petty cash and collection of client co-payments
Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols
Serve as a member of the Administrative Support and Outpatient teams and participate in all team meetings and activities as required
Coordinate and maintain organization of the assigned outpatient teams
Maintain client charts as assigned
Input data and prepare reports as assigned
Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct
Deliver exceptional customer service consistently to every customer
Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance
Assume other related responsibilities as assigned by Supervisor
Qualification
Required
High school diploma or equivalent
Keyboarding ability of 50 WPM
Word processing experience or equivalent training
Outstanding Customer Service Skills
Excellent organization and multi-tasking abilities
Excellent spelling, proofreading and grammar skills
Knowledge of medical records processing helpful
Experience or training in a Windows-based computer environment
Benefits
Medical, dental, and vision insurance (multiple plan options to meet your needs)
401(k) with employer match & discretionary contribution
Group Life Insurance, LTD and AD&D
Tuition assistance & licensure/certification reimbursement
Paid Time Off, sick time, bereavement leave
Referral program earning up to $1,000 per hire!
Wellness program, including an on-site gym at select facilities
Discounts at participating retailers
Daily pay available through UKG Wallet for financial flexibility
Company
Rosecrance Behavioral Health
Rosecrance is a private not-for-profit organization offering behavioral health services for children, adolescents, adults and families throughout the country.