Chem-Trend · 6 days ago
Sales Service Specialist I
Howell, MI
Full-time
Hybrid
Entry Level
3+ years expChem-Trend is a global leader in the development, manufacture, and marketing of specialized release agents and other process chemical specialties. The Sales Service Specialist is responsible for interacting with customers to provide information and respond to inquiries regarding orders, product support, and complaints.
Manufacturing
Responsibilities
Entry of customer and distributor purchase and sample orders accurately and efficiently
Maintain customer and distributor pricing in the ERP system
Interface with all Chem-Trend departments that support the COFP
Coordination of information to respond to customer requests, i.e. SDS’s, Product Data Sheets, C of A’s, Pricing and Samples
Coordination of Material Return Authorizations, Customer Concerns, price increase notification to customers and distributors
Liaison between customers, distributors, and Chem-Trend internal departments for the purpose of order fulfillment, shipping requirements, customer service and technical support
Qualification
Required
High School diploma
Minimum of three years office experience
Familiarity of ERP and CRM systems
Preferred
Associates Degree
Benefits
Education Reimbursement: Receive financial aid to help propel your career to the next level.
Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.
401K Match: Save for retirement with the company's help.
Vacation: We offer time off to refresh and recharge.
Paid Holidays: With paid-time off, local holidays are all the way more relaxing.
Company
Chem-Trend
Chem-Trend is a chemicals firm offering casting lubricants, purging compounds, and mold cleaners.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-01Acquired
Leadership Team
Rajesh Phadke
CEO
Recent News
Company data provided by crunchbase