Avispa · 2 days ago
Knowledge Management Associate - Strategic Finance
Avispa is a leading professional networking company, and they are seeking a Knowledge Management Associate - Strategic Finance. The successful candidate will focus on creating clear and accessible documentation to promote consistent application of established practices across Finance.
RecruitingStaffing Agency
Responsibilities
Develop and maintain documentation such as Standard Operating Procedures (SOPs), Desktop Procedures (DTPs), job aids, and other knowledge assets (e.g., onboarding guides, process maps)
Conduct stakeholder interviews, shadowing, and discovery sessions to capture accurate process details
Maintain centralized documentation repositories with clear version control and governance standards
Support knowledge management initiatives, including audits and updates to keep content current and aligned
Create training and enablement materials to support adoption at scale
Qualification
Required
3-4 years of experience in process documentation, knowledge management, or content development
Strong ability to create structured, user-friendly documentation in a cross-functional environment
Bachelor's Degree in Business, Finance, or related field OR equivalent practical experience
Preferred
Understanding and familiarity with business process management and knowledge management principles
Ability to identify process gaps or inefficiencies and provide recommendations for improvement opportunities
Experience with change management and creating enablement content
Ability to design and develop digital content (e.g., interactive guides, visual aids) to enhance user engagement
Prior exposure to Finance processes (FP&A, Finance Ops)
Process Mapping (e.g., Lucidchart, Miro)
Benefits
Group Medical
Dental
Vision
Life
Retirement Savings Program
PSL