Highspring (Formerly MorganFranklin Consulting) · 2 days ago
Epic Analyst -Epic Clinical Documentation (ClinDoc) Analyst
United States
Full-time
Remote
Entry, Mid Level
$70K/yr - $100K/yr
2+ years expMorgan Franklin Consulting LLC is seeking a Senior Epic Consultant to join their Tier 2 Managed Service Division. This role is responsible for configuring, managing, and supporting clinical applications within the Epic electronic health record software, while also handling maintenance tickets and participating in on-call rotations.
AccountingConsultingRisk Management
Responsibilities
Serves as a primary analyst on routine maintenance, build and configuration in Epic. This entails:
Collecting, accurately documenting and resolving client trouble tickets and requests
Participating in after hours on-call rotation
Leads application build for their areas regarding Epic Upgrades. This includes:
Nova Note Review
Nova Note Build
Unit testing, application testing and integrated testing
Supporting the go live in a command center setting
Proactively identifies areas for improvement within applications and suggests potential solutions in coordination with other teams
Mentors junior analysts on Epic build
Builds strong relationships both with the client and their peers
Other duties as assigned
Qualification
Required
Must have a strong personal drive for delivering great customer service and thrive in a fast-paced environment
Ability to troubleshoot tickets, manage projects, and critically think
Demonstrate knowledge of healthcare policies, procedures, information systems, Microsoft products and related IT systems
Certified in primary application. Additional certifications in Epic, ITIL, PMP are a plus
Ability to organize daily tasks, analyze data and make decisions based on the data
Active Epic Inpatient (ClinDoc) certification
Bachelor's Degree and/or equivalent work experience
Minimum of 2 years of healthcare experience
Ability to work independently and efficiently from a home office environment
High-speed internet service
Work in a distraction free workplace
Preferred
Additional Epic Certifications are a plus
Benefits
Variety of bonus and financial incentives based on individual and company performance
Company
Highspring (Formerly MorganFranklin Consulting)
MorganFranklin Consulting is now Highspring, a leading global professional services organization with three integrated offerings—Consulting, Managed Services, and Talent Solutions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$5.22M2019-08-06Acquired
2014-06-23Series Unknown· $0.4M
2014-04-17Series Unknown· $4.82M
Leadership Team
Ron Morgan
Founder
Recent News
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