Nationwide · 4 days ago
Manager, Business Technology Solutions
Columbus, OH
Full-time
Onsite
Mid, Senior Level
$97K/yr - $180K/yr
8+ years expNationwide is a Fortune 100 company that delivers extraordinary care to help individuals and businesses prepare for and protect their future. The Manager of Business Technology Solutions will lead a team that enables business operations through technology and application support, driving efficiencies and aligning technology solutions with business needs.
BankingFinancial ServicesInsuranceLife Insurance
Responsibilities
Directs all activities and functions related to gathering, analyzing and interpreting sales, service and productivity management data in support of business and customer objectives
Develops team strategy in support of the shared efforts of the organization. Oversees and supports all facets of projects. May also lead/perform Project Management functions for projects and may have accountability as a BSS Service owner
Leads team responsible for business technology infrastructure to support business needs. Monitors benchmarks for accuracy and quality
Presents meaningful recommendations, presentations, reports and documents to assist with understanding and applying data and leads team to leverage/implement technology to enable solving business issues
Manages the working relationship with business partners by identifying solutions managed within team
Participates and may lead Request for Proposal processes and/or Proof of Concept and/or Proof of Technology while identifying return on investment opportunities
Collaborates with Nationwide Technology Partners to drive technology and innovation
Accountable for all aspects of associate management including: performance management, salary planning and administration, training and development, workflow and organizational planning, hiring and placement and disciplinary actions
Represents BTS Director in meetings, when necessary
Leads and/or participates in Service level Operating Committees
Collaborates with multiple internal partners, customer and vendor relationships
Qualification
Required
Undergraduate studies with post graduate studies preferred in Business administration, Computer science or related field
Typically, eight or more years' experience in data/process/database research, analysis support and problem solving
Demonstrated knowledge and ability to lead large sophisticated technology projects and ability to understand and navigate organizational structures, roles, responsibilities, governance, staffing and sourcing
Demonstrated ability to align business technology vision/strategy to support organization-wide change
Proven experience leading others either formally or informally
Solid knowledge of business processes and of project management concept and techniques
Detailed understanding of new technologies and developments in the business technology capacities
Must have the ability to develop and apply innovative technology solutions to business problems and opportunities to meet business goals
Demonstrated ability to connect and effectively communicate to senior management
Must have the ability to lead effectively in an environment of change and ambiguity
Must possess strong verbal and written communication skills to interact with all levels within the company as well as external parties
Ability to identify and evaluate problems as well as resolve and execute an appropriate course of action
Demonstrated ability to prioritize work and handle multiple deliverables concurrently
Ability to excel in a fast-paced atmosphere, and ability to adapt to a constantly evolving environment
Benefits
Medical/dental/vision
Life insurance
Short and long term disability coverage
Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
Nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
Company-paid pension plan
Business casual attire
Company
Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.
10001+ employees
H1B Sponsorship
Nationwide has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (8)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Jim Grafmeyer
VP, Chief Enterprise Architect
Tony Fenton
Vice President Commercial Lines Underwriting & Product - Commercial, E&S and Specialty
Recent News
2025-11-24
2025-10-20
2025-09-27
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