Stefanini North America and APAC · 6 days ago
Deskside Technician I
Alpharetta, GA
Full-time
Onsite
Entry Level
1+ years expStefanini North America and APAC is a global provider of IT services, and they are seeking a Deskside Technician I to provide hardware and software support to onsite clients. The role involves troubleshooting system failures, implementing repair solutions, and ensuring network connectivity.
Information TechnologyOutsourcing
Responsibilities
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Image hardware and ship to users
Troubleshoot existing issues with assets
MFA Experience Required
Receive, unload, and inspect incoming deliveries
Verify quantities and quality against delivery documentation
Store goods in the correct locations within the depot
Pick, pack, and prepare orders for dispatch
Load outbound deliveries in a safe and timely manner
Maintain accurate inventory records
Assist with stock counts and audits
Good attention to detail
Ability to work independently and as part of a team
Strong time management and organization skills
Qualification
Required
1+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
Experience troubleshooting and replacing hardware on Lenovo PCs
Experience using Active Directory
Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
Experience troubleshooting wireless connectivity issues
Quality Customer Service skills
VPN experience
Experience with basic hardware printer support
Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
Image hardware and ship to users
Troubleshoot existing issues with assets
MFA Experience Required
Receive, unload, and inspect incoming deliveries
Verify quantities and quality against delivery documentation
Store goods in the correct locations within the depot
Pick, pack, and prepare orders for dispatch
Load outbound deliveries in a safe and timely manner
Maintain accurate inventory records
Assist with stock counts and audits
Good attention to detail
Ability to work independently and as part of a team
Strong time management and organization skills
Benefits
401(k)
Paid time off
Tuition reimbursement
Medical
Dental and vision insurance
And much more
Company
Stefanini North America and APAC
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.
10001+ employees
H1B Sponsorship
Stefanini North America and APAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (13)
2022 (18)
2021 (14)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Spencer Gracias
CEO, North America/APAC
David Gawenda
Chief Operating Officer NA/APAC Region
Recent News
DBusiness Magazine
2025-12-30
Business News Americas
2025-12-13
2025-11-04
Company data provided by crunchbase