Encore Luxury Living · 9 hours ago
Door Attendant - Part Time: Tuesday to Saturday 4pm-8pm
New York, NY 10028, USA
Full-time, Part-time
Hybrid
New Grad, Entry LevelEncore Luxury Living is a hospitality company seeking a Door Attendant to provide exceptional customer service to residents and their guests. The role involves greeting residents, assisting with luggage, and maintaining positive relations while ensuring safety and satisfaction in the lobby area.
Assisted LivingReal EstateRental Property
Responsibilities
Provide efficient, friendly and courteous customer service while greeting Resident’s and their guests
Answer questions and providing directions/ assistance in a professional manner when requested
Assist Resident with bags, luggage and other items when necessary, opening doors for Resident’s and guests
Make customer service, care and satisfaction the priority in every interaction
Maintain excellent Resident relations using Resident/ guest’s names when possible
Assist in other areas of the lobby/ reception area as requested
Maintain friendly interactions with Resident, Management and co-workers at all time
Alerting management of any Resident or safety concerns as necessary
Assist Residents with vehicle parking
Qualification
Required
Prior experience as a Door Attendant, Concierge, Greeter in a residential property, hotel or similar high-end establishment where guest relations and first impressions are emphasized
An extremely professional yet friendly, outgoing demeanor when interacting with Residents, Guests, Management and co-workers
Proven ability to provide exceptional service while paying close attention to detail
Well-mannered and impeccably groomed at all times
Possess excellent interpersonal, verbal and written communication skills
Must be able to listen attentively to residents' requests and preferences, ensuring exceptional customer service
Must be able to speak, read, and write in English, which is the predominant language of a majority of our residents
Must be emotionally, mentally and physically able, with or without reasonable accommodations, to provide required services to residents, including verbally communicating with residents
Ability to endure exposure to outside weather conditions, such as heat, cold, wind, etc. while waiting for or Residents and guests
Able to stand for long periods of time and be able to lift 50-75lbs
Must submit to a Motor Vehicle background check and have a clean driving record for locations that require Resident Valet Services
Company
Encore Luxury Living
Encore Luxury Living provides independent living rental apartments for seniors.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase