Drybar · 1 week ago
District Manager | District Operations Manager
US-TN-Nashville
Full-time
Onsite
Mid, Senior Level
3+ years expDrybar is a company that specializes in hairstyling services, and they are seeking a District Manager to oversee the operations of multiple shops within the Nashville Market. The role involves managing financial objectives, leading a team of Shop Managers, and ensuring the delivery of high-quality client experiences while upholding company standards.
E-CommerceInternetRetail
Responsibilities
Responsible for developing financial objectives and budgetary commitments for the market in partnership with the franchisee
Regularly reports on market performance against plans to the franchisee
Leads market operational plans to ensure achievement of annual business goals
Accountable for driving business within the market and is responsible for overall Profit & Loss, shop education and results within the market
Leads Shop Managers in the execution of initiatives to enhance field performance in the areas of client acquisition, product sales, cost control, staffing, team development and client experience
Leads, directs, and develops a team of Shop Managers. Ensures talent development and succession planning occurs in the market to maximize performance, bench strength, and individual career growth
Partners with the Recruiting Department on sourcing and selecting internal and external talent at the Shop Manager, Shift Lead, Assistant Manager, Bartender and Stylist level
Supports and/or drives initiatives to support Stylist and Shop Manager hiring in the market
Partners with the franchisee in the areas of team member relations, compensation, performance management, systems, culture development/core values, safety initiatives and training as needed
Partners with the training team to ensure that technical training within the market delivers quality styling services and team members are up to date on product awareness
Develops Training Shop Managers to deliver training content to newly promoted and hired leaders in field operations (If applicable)
Ensures that team members within the market receive training and coaching on job responsibilities, and technical standards and are competent in fulfilling their duties while delivering an amazing Drybar experience to the clients and fellow team members
Influences the developmental culture that upholds company policies and procedures and proactively addresses performance, accountability, ethics, and respect in the workplace
Collaborates with peers and franchisee(s) to make recommendations for improvements in systems and processes. Advocates on behalf of the field to improve process efficiencies
Establishes brand presence within the market in partnership with shop management and the franchisee(s)
Ensures brand partnerships, buy-outs, promotions, campaigns, and events are executed impeccably
Ensures operational responsibilities for new shop openings are executed to standard
Ability to manage, direct, teach and maximize appointment booking applications in each shop within the market
Educate and audit inventory controls and shop consumption
Partners with Client Relations team/shop leadership and franchisee(s) on resolving client concerns
Provides coaching and mentoring to the team to promote future talent and engagement within the market
Communicates and directs the execution of all corporate initiatives at the shop level
Facilitates market meetings as needed and weekly calls with direct reports
Schedules individual one-on-one time with Shop Managers to invest in their personal development
Executes the strategic plan to improve performance in sales, recruiting, shop productivity, client experience, and team culture within the district as identified by the Regional Director
Qualification
Required
Ability to manage conflict and influence satisfactory outcomes between team members and other parties
Ability to create an open and positive work environment supporting Drybar culture
Strong leadership presence, must be able to speak to groups of various sizes, and conduct meetings, events, and training
Attention to detail and focus on operational excellence
Proficient in Microsoft Office, Gmail, and other computer applications
Proven ability to work remotely with little supervision
Must be detail-oriented and possess excellent time management skills
Ability to deliver results and understand how to prioritize daily activities to meet critical timelines
Strong communication, interpersonal and organizational skills
Demonstrated ability to develop and lead a team that drives results
Ability to communicate and collaborate effectively with all levels within the organization, including remote shop locations
Preferred
3+ years of experience in multi-unit management
3+ years of experience in the beauty, hospitality, restaurant, or retail industries
Previous salon management experience and a Cosmetology License are preferred, but not required
Benefits
401K
Free Services
Paid Time Off
Referral Bonus
Retail Discounts
Company
Drybar
Drybar is a retail chain exclusively for blow-drying hair for a reduced price compared to traditional salons.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$48.5MKey Investors
SPK CapitalCastanea
2019-12-19Acquired
2016-06-27Private Equity
2014-06-27Series Unknown· $20M
Leadership Team
Cameron Webb
Founder + Creative Director
Recent News
Global Cosmetics News
2025-12-22
Company data provided by crunchbase