The University of North Carolina at Chapel Hill · 1 week ago
Business Services Coordinator - Advanced
Chapel Hill, NC
Full-time
Onsite
Mid Level
$50K/yr - $56K/yrThe University of North Carolina at Chapel Hill is a leading institution known for its innovative teaching and commitment to the arts and athletics. The Guest Services Manager oversees various services within the Carolina Union, managing student employee hiring, scheduling, and event support to enhance the student experience.
EducationHigher EducationUniversities
Responsibilities
Oversee the Carolina Union Welcome Desk, Carolina Union Ticketing Services, and Carolina Union Event Support
Completion of part-time student employee hiring, scheduling, staff development, area-specific budgets, and finance tasks related to ticketing services
Qualification
Required
Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions
Knowledge of facility operations and conference planning
Familiarity with ticketing for events
Experience with Microsoft computer applications, 25Live or similar scheduling software, eTix of similar ticketing applications
Ability to manage part-time employees
Requires a valid NC driver's license
Preferred
Experience and supervision in a box office or ticketing operation
Experience working at a help desk to address guest needs
Experience in a college /university setting, with special preference for work experience in a college union
Working knowledge of the event planning and management as well as the ability to relate successfully in one-to-one and group situations with people representing a wide variety of backgrounds and interests
Excellent, highly developed communication skills and comfortability working with high-level and VIP clients
Ability to articulate clearly the planning needs of a diverse university population and know how to meet their needs by developing the event with the organization and guiding them to the successful completion of that event
Managerial, business, and financial skills to provide complete and accurate reservations and billing of events
Ability to work as part of a team to assess structural deficiencies and implement effective organizational solutions
Ability to assess individual students' needs to design and implement training that is intentional, measurable, and a clear benefit to both the employer and the employee
Demonstrated abilities in management, event planning, and full-time staff supervision
Experience with managing student employees in an environment committed to student learning
Experience and knowledge in managing conferences and major events
Knowledge of student development and learning
Knowledge of equipment used in presentation of events
Ability to prepare and manage budgets
Benefits
Professional training opportunities for career growth, skill development and lifelong learning
Exclusive perks for numerous retail, restaurant and performing arts discounts
Savings on local child care centers
Special rates on select campus events
Comprehensive benefits package
Paid leave
Variety of health, life and retirement plans
Additional programs that support a healthy work/life balance
Company
The University of North Carolina at Chapel Hill
Carolina’s vibrant people and programs attest to the University’s long-standing place among leaders in higher education since it was chartered in 1789 and opened its doors for students in 1795 as the nation’s first public university.
Founded in 1919
10001+ employees
H1B Sponsorship
The University of North Carolina at Chapel Hill has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (165)
2024 (143)
2023 (100)
2022 (133)
2021 (83)
2020 (89)
Funding
Current Stage
Late StageTotal Funding
$48.57MKey Investors
SECU FoundationCDA FoundationNorth Carolina Biotechnology Center
2024-07-19Grant· $1M
2024-03-18Grant
2023-02-16Grant· $0.11M
Leadership Team
Judith Cone
Retired Vice Chancellor for Innovation, Entrepreneurship and Innovation as of April 1, 2021
Michael Williams
Network SEcurity Team Lead
Recent News
Morningstar.com
2025-09-20
Company data provided by crunchbase