Partner Success Manager - Mississippi jobs in United States
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Curriculum Associates · 21 hours ago

Partner Success Manager - Mississippi

Curriculum Associates is a company dedicated to improving educational technology and supporting educators. The Partner Success Manager will manage medium- to large-sized implementations of their products, ensuring high-quality service and support for educators, while also driving license renewals and upsell processes.

ConsumerEdTechPublishing
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Growth Opportunities

Responsibilities

Manage our medium- to large-sized implementations
Set-up and support of a range of Curriculum Associates' products
Drive the annual license renewal and upsell process through high-quality service and attention to educator needs
Provide a high level of service and dedication to students and teachers
Own the development and execution of implementation planning for assigned accounts
Address and resolve educator concerns and capture educator feedback on our products
Uncover trends in data that highlight student performance and needs
Cultivate 'champions' and 'partners' in your assigned districts
Partner with various members of our implementation service teams on retention
Help secure renewals by developing strong relationships with key decision-makers
Support new and prospective implementations by retrieving information for proper set-up of accounts
Identify opportunities for expansions within existing implementations

Qualification

Implementation planningCustomer relationship managementData analysisCommunication skillsOrganizational skillsProblem-solvingMicrosoft Office proficiencyAdaptability to technologyK-12 education experienceExperience in Mississippi schoolsCollaborationAttention to detailTime management

Required

You have a Bachelor's degree
You are an active listener with strong communication skills
You have the ability to maintain accuracy and attention to detail in a fast-paced environment
You possess strong organizational and time-management skills, along with the ability to multi-task
You love to collaborate with a wide range of people and disciplines
You have natural problem-solving and analytical capability
You are comfortable or proficient in the following applications: Word, Excel, PowerPoint, and Outlook
You are energized by the prospect of learning new technology and systems
You are comfortable providing gentle push-back and guidance to educators towards best practices and a successful implementation

Preferred

Education or Marketing/Business preferred
Experience supporting Mississippi schools districts is preferred

Benefits

Competitive base salary and benefits package
Opportunity to earn significant upside commissions and bonuses through a generous incentive compensation plan tied directly to your individual and team performance

Company

Curriculum Associates

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Curriculum Associates is an education company committed to providing innovative instructional materials.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Hellman & Friedman
2019-01-01Series Unknown

Leadership Team

K
Kelly Sia
Chief Executive Officer
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F
Frank Ferguson
President and Co-Founder
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Company data provided by crunchbase