Lincoln Financial · 2 days ago
Sr. Quality Assurance Representative
United States
Full-time
Remote
Mid, Senior Level
$25.51/hr - $34.01/hr
3+ years expLincoln Financial is a company that helps people confidently plan for their future. They are seeking a Sr. Quality Assurance Representative to perform quality audits, provide coaching, and maintain quality standards within the Setup & Maintenance team in a remote work environment.
AdviceFinanceFinancial ServicesInsurance
Responsibilities
You will perform routine and increasingly more complex plan-level quality assurance audits in accordance with established guidelines, procedures and audit criteria. You will perform increasing more complex quality audits within multiple systems/product lines
You will collaborate with management to establish and maintain quality standards and you will validate adherence to quality assurance controls
You will provide coaching and corrections support to team members while maintaining a strict level of confidentiality
You will share feedback with management and appropriate business contacts on identified trends and proactively work across the business to prevent future errors
You will make a positive contribution by making suggestions for improvement and learning new skills, procedures and processes
Qualification
Required
High School diploma or GED or minimum Associate degree in lieu of required experience
3-5+ Years of experience in quality assurance and/or quality control or other related field directly aligns with the specific responsibilities of the role
Ability to work with others in a fast-paced, team environment
Strong written and verbal communication skills
Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
Ability to evaluate information and the implications of a course of action or solution
Ability to use sound judgement and discretion regarding confidential information
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Preferred
Knowledge of the RPS products/systems is helpful
Solid relationship management skills with internal and/or external clients (e.g. management, peers, colleagues, customers)
Strong interpersonal skills with a collaborative style
Benefits
Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training
Company
Lincoln Financial
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future.
10001+ employees
H1B Sponsorship
Lincoln Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$825MKey Investors
Bain Capital
2025-04-09Post Ipo Equity· $825M
1985-04-26IPO
Leadership Team
Ellen Cooper
Chairman, President and Chief Executive Officer
Christopher Neczypor
Chief Financial Officer
Recent News
GlobalFinTechSeries
2025-12-05
Company data provided by crunchbase