Anthropologie · 1 week ago
Anthropologie Director of Marketing Operations
Philadelphia, PA
Full-time
Hybrid
Director/Executive
10+ years expAnthropologie is looking for a Director of Marketing Operations who is responsible for designing and implementing a high-performance operating model that streamlines the global Go-To-Market process. This role bridges the gap between strategy and execution, optimizing the business of marketing and ensuring operational rigor in brand storytelling.
BeautyEdiscoveryFashionLifestyleRetail
Responsibilities
Architect and implement a unified GTM operating model that streamlines the workflow from seasonal concepting through to omni-channel execution
Eliminate silos and friction points between Marketing, Creative, Merchandising, and Digital teams to increase speed-to-market
Establish and govern standardized workflows, ensuring clear RACIs and milestone accountability across all cross-functional partners
Design a flexible "fast-track" process for reactive business needs, balancing long-term brand storytelling with short-term commercial agility
Partner with Tech and Data teams to build a marketing technology roadmap that automates manual workflows and enhances collaboration
Optimize and manage the toolstack (DAM, PM tools, Workflow software) to ensure it supports the marketing creative process and delivers operational transparency
Champion the adoption of AI and automation within the marketing workflow to drive efficiency in content production and deployment
Lead marketing resource management, analyzing team capacity and talent allocation to ensure we are focused on the highest-impact work
Manage the Marketing and Creative budget process in partnership with Finance, ensuring visibility into spend and alignment with strategic priorities
Oversee agency and vendor management operations, ensuring external partners are integrated seamlessly into our internal workflows
Serve as a thought partner to the CMO on organizational design and change management initiatives
Lead "Way of Working" retrospectives, using data and feedback to continuously refine the GTM process and improve team health
Communicate operational health and project status to the executive team, providing clarity on delivery risks and resource constraints
Build and mentor a high-performing operations team that values both creative empathy and process discipline
Foster a culture of "operational excellence," empowering teams to solve problems proactively and think about the enterprise-wide impact of their work
Qualification
Required
10–15 years of experience in marketing operations, project management, or management consulting, preferably within a retail or fashion-forward organization
Proven success in implementing enterprise-wide operating models or complex GTM processes in a multi-channel environment
Expert-level understanding of marketing workflows, creative production, and the technical infrastructure required to support modern marketing
Exceptional change-management skills, with the ability to influence senior leaders and creative personalities through empathy and logic
Benefits
Medical
Dental
Vision
PTO
Generous employee discounts
Retirement savings
Much more
Company
Anthropologie
Anthropologie is a clothing company that offers clothing, jewelry, home furnishings, decoration, beauty, and gifts.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
A
Anu Narayanan
Chief Merchandising Officer
Chris Milligan
Sr. Director of Business Integration for Anthropologie
Recent News
2026-01-24
Company data provided by crunchbase