Lone Peak Dental Group · 1 day ago
Front Desk Coordinator
Lone Peak Dental Group is seeking a dental Front Desk Coordinator I to join their healthcare team. The role involves interacting with patients, assisting with scheduling appointments, and maintaining patient records accurately.
DentalHealth CareHospitalMedicalWellness
Responsibilities
Schedule dental patient appointments and follow-up visits efficiently
Answer phone calls and emails from patients, addressing their questions and concerns promptly and professionally
Ensure patient records are updated and maintained in compliance with healthcare regulations and confidentiality standards
Collect patient information and verify dental insurance details
Coordinate with dental staff to facilitate patient care and services
Assist in billing and coding tasks as needed
Collaborate with other departments to enhance patient experience and satisfaction
Qualification
Required
High school diploma or equivalent required
Previous experience in a healthcare setting or customer service role is beneficial
Proficiency in medical terminology and knowledge of insurance procedures
Strong communication and interpersonal skills
Ability to multitask, prioritize tasks, and work in a fast-paced environment
Attention to detail and accuracy in data entry and recordkeeping
Preferred
Associate's degree in healthcare administration or related field preferred
Company
Lone Peak Dental Group
Lone Peak Dental Group is a Dental Service Organization that supports specialty dental offices in pediatric & orthodontics.