New Relic · 3 days ago
Senior Employee Relations Partner
United States
Full-time
Remote
Senior Level
5+ years expNew Relic is a global team dedicated to shaping the future of observability, and they are seeking a proactive Senior Employee Relations Partner. This role focuses on maintaining a fair and legally sound work environment through effective management of employee relations issues and policy application across global operations.
AnalyticsApplication Performance ManagementCloud ComputingIT InfrastructureMobileSaaSSoftware
No H1B
Responsibilities
Serve as the subject matter expert on all global and local ER policies, providing interpretation and risk-based guidance to HR Business Partners (HRBPs) and managers
Manage and document complex employee relations investigations, escalating high-risk sensitive cases to senior HR leaders or legal partners as appropriate
Provide clear, consistent, and legally sound advice to managers on policy interpretation, especially in cases where local laws intersect with global standards
Provide day-to-day performance management guidance to management (coaching, counseling, career development, performance improvement plans, disciplinary actions, etc.)
Often play the role of coach, mediator, and connector between employees and management
Execute the dissemination and maintenance of global HR policies and the employee handbook, ensuring consistent interpretation while accommodating local legal requirements
Apply current knowledge of international and US labor laws to ER cases, partnering with Legal and HRBPs to assess the impact of new legislation on existing practices
Design, maintain, and standardize official employment templates for multi-country use, ensuring localization of legal clauses where required
Support the identification of new or streamlined global HR operational processes (e.g., leave management, international onboarding/offboarding) to enhance efficiency and compliance across all entities
Help establish and maintain system of record for all investigations and documented performance issues
Create consistent reporting process/dashboard that can be shared on demand and monthly cadence
Take a holistic approach to investigations, identifying themes, root causes and key issues and partner with HRBPs and Legal on proactive solutions
Company-wide training on key performance management and employee topics
Improve and scale the company approach to employee relations and performance management
Qualification
Required
5-7 years of progressive HR experience in HR, with a strong focus on Employee Relations, policy administration, and HR compliance
Experience with on-going and on demand reporting systems
Experience with analytics and holistic reporting
Experience with not only IUS but also global laws
Experience working with and presenting to Company executives
Experience managing employee relations (e.g., policy implementation, employee relations, and compliance) across multiple international jurisdictions
Demonstrated ability to adapt global policies to align with local labor laws, cultural norms, and statutory requirements
Strong foundational knowledge of major US employment laws (FLSA, Title VII, FMLA, ADA) and the ability to apply these laws directly to employee relations issues
Demonstrated ability to efficiently research, interpret, and apply non-US labor and employment law principles under the direction of Legal and senior HR stakeholders
Functional knowledge of HR principles, practice, and processes including employment federal, state, and local laws
Strong problem solving, collaboration, critical thinking, and team building skills
Attention to detail, the utmost discretion when working with confidential data, and dedication to customer service
Bachelor's degree or equivalent work experience in business, systems, HR, or related fields
Preferred
HR Certification (e.g., SHRM-CP, SHRM-SCP, or PHR/SPHR) – Global certifications (like GPHR) a strong plus
High degree of cultural intelligence and demonstrated ability to navigate and resolve conflicts arising from diverse cultural backgrounds, communication styles, and local workplace norms
High level of working knowledge of global HRIS (Workday preferred) systems, ATS systems (Greenhouse preferred), ticketing system knowledge, and HR Operations automation processes
General understanding of international mobility/expatriate management
Benefits
Healthcare
Dental
Vision
Parental leave and planning
Mental health benefits
A 401(k) plan and match
Flex time-off
11 paid holidays
Volunteer time-off
Other competitive benefits designed to improve the lives of our employees
Company
New Relic
New Relic is a digital intelligence company that delivers full-stack visibility and analytics to enterprises.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$214.5MKey Investors
BlackRockInsight PartnersTrinity Ventures
2023-11-08Private Equity
2023-07-31Acquired
2015-10-28Post Ipo Equity
Leadership Team
Ashan Willy
Chief Executive Officer
Siva Padisetty
Chief Technology Officer
Recent News
2026-01-23
2026-01-20
Company data provided by crunchbase