RunBuggy · 2 days ago
Claims Specialist
Tempe, AZ
Full-time
Hybrid
Senior Level
5+ years expRunBuggy is a leading automotive logistics platform backed by Porsche Ventures and Hearst Ventures, transforming vehicle transportation. As a Claims Specialist, you will oversee the entire claims process, ensuring efficient handling and compliance with regulatory requirements while minimizing financial risks.
AutomotiveMarketplaceTransportation
Responsibilities
Oversee the full lifecycle of claims, including intake, triage, investigation, negotiation, resolution, and recovery/subrogation where applicable
Apply best practices in claims handling and maintain consistency throughout all claim stages
Review body shop estimates, supplements, and repair documentation to validate the accuracy of repair costs and line items
Investigate vehicle transport losses, including damage, theft, and missing units
Collect, manage, and maintain all claims documentation in compliance with applicable statutory and regulatory requirements
Draft general releases, settlement agreements, and related documents under Director oversight; coordinate timely execution and payment processing
Collaborate with Operations, Customer Support, Finance, and Legal teams to meet service level agreements and drive timely, equitable claim resolutions
Build and maintain strong relationships with insurers and third-party administrators (TPAs); ensure timely notifications and accurate documentation
Monitor claims trends and deliver regular reports and insights to leadership
Other duties as assigned
Qualification
Required
Demonstrated experience in auto damage estimating and cargo claims within the auto transportation industry
Strong analytical and financial skills
Technical proficiency in estimating and claims management
Excellent negotiation abilities
A collaborative spirit for working with both internal teams and external partners
Bachelor's degree required in Business, Risk Management, or related field
Minimum 5+ years of experience in auto estimating and claims management
Strong knowledge of auto damage estimating, freight/cargo claims processes, and insurance policy structures
Knowledge of FMCSA/DOT regulations, multi-jurisdictional claims practices, Carmack Amendment principles, and carrier liability standards
Exceptional interpersonal, negotiation, communication, and organizational skills
Proven ability to work independently, prioritize competing demands, and resolve complex issues within deadlines
Strong business acumen and collaborative approach to working cross-functionally with internal teams and external vendors
Experience managing full claims lifecycle, coordinating with insurers and TPAs, and analyzing claims trends
Strong communication skills, integrity, and sound judgment with experience handling sensitive information and conducting investigations
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and claims management systems/tools
Service-oriented mindset with a positive, proactive attitude
Preferred
Valid driver's license and current auto insurance
Professional appraisal or adjuster licenses
Benefits
Highly competitive medical, dental, vision, Life w/ AD&D, Short-Term Disability insurance, Long-Term Disability insurance, pet insurance, identity theft protection, and a 401(k) retirement savings plan.
Employee wellness program.
Employee rewards, discounts, and recognition programs.
Generous company-paid holidays (12 per year), vacation, and sick time.
Paid paternity/maternity leave.
Monthly connectivity/home office stipend if working from home 5 days a week.
Company
RunBuggy
RunBuggy is a cloud-native platform that connects car shippers and haulers and helps to ship vehicles through an app.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$71MKey Investors
Centana Growth Partners
2025-09-30Series B· $37M
2025-06-13Debt Financing· $3M
2023-11-13Series Unknown· $12M
Leadership Team
Kevin Malik
CEO
Casey Harmon
SVP Go To Market
Recent News
Columbia West
2025-11-15
2025-10-10
Company data provided by crunchbase