Schnitzer Properties · 1 day ago
Property Administrator
Schnitzer Properties is a company focused on property management, and they are seeking a Property Administrator to assist the operations and property management teams. The role involves performing various clerical and administrative functions, maintaining tenant relations, and ensuring compliance with company procedures.
Responsibilities
Assist the Property Manager with overseeing day-to-day activities, meeting deadlines and priorities
Maintain and update certificate of insurance (COI) documents for all tenants and vendors
Post monthly rent statements to Tenant Portal – Rent Cafe, assist tenants with portal payment registration, minimize and collect unpaid rents, address rent defaults as required under direction of Property Manager. Review aged receivables on an on-going basis and work with team to resolve discrepancies as required in a timely manner
Update tenant contacts or information as needed
Respond and resolve tenant work order requests, or complaints in a timely and professional manner. Create timely and accurate billing of tenant work order bill-backs, meeting deadlines
Draft, review, and abstract lease documents as required
Answer main phone lines with promptness using professional phone etiquette. Assist callers when key personnel are out of the office
Greet and assist tenants, guests and vendors with a positive professional demeanor
Manage correspondence and document filling is done in compliance with company policies and procedures
Ensure correspondence and notices required under leases are mailed accurately and in a timely manner
Maintain tenant/vendor/building files and ensure accurate record keeping
Design, update and prepare various reports required for the properties or management
Develop and implement tenant appreciation events with team
Administer Tenant and Landlord compliance with terms of the Lease
Open mail, distribute, route (internal/external correspondence)
Initiate move-in and move-out paperwork for accounting purposes and complete related paperwork for security deposit refunds or closing out a tenant account on a timely basis. Administer utility set-up/close-outs
Responsible for safe keeping of key and lock distribution to tenant suites following company procedure guidelines
Order office supplies. Maintain reception area and conference room
May be required to deposit checks
Work collaboratively with the operations team including other property administrators and property managers
Additional duties and special projects as assigned
Qualification
Required
Minimum of 3+ years' experience in an administrative, customer service role
Experience in supporting multiple team members and/or executive level support
Experience in a commercial property management desired
Accounts receivable/collections experience
Strong communication skills
Dependable, reliable, cooperative. Good interpersonal skills. Positive attitude, friendly and cheerful disposition in a team-oriented environment. Utilize good customer service skills at all times (face-to-face or via phone)
Ability to read and interpret lease documents, strong analytical skills
Computer literate and proficient (Word for Windows), Spreadsheet application (Excel), Adobe Acrobat DC or DC Pro, Outlook. Strong and efficient computer skills necessary with knowledge of property management software systems desired (Yardi experience preferred)
Familiarity with telephone system(s) in a medium-to-busy office. Professional telephone etiquette with friendly demeanor
Ability to handle multiple tasks; prioritize workload, work independently, coordinate, manage and communicate effectively in both written and verbal form. Ability to assimilate new information
Experience working with property management and leasing staff and outside contractors desired
Problem solving talents, proactive approach in role
Strong organizational skills, attention to details and ability to remain composed and flexible. Able to follow processes and instruction (written or verbal)
Self-motivated with ability to follow-through and exercise good judgment; creative and resourceful
Professional (front office appearance & mannerism); maintain decorum in personal activities/conversation, exercise confidentiality at all times
High School Diploma or GED
Valid Drivers' License and registered automobile
Preferred
Bachelor's Degree preferred
Benefits
Medical
Dental
Vision
401k
FSA options
Vacation
Sick
Holiday pay
Company
Schnitzer Properties
Schnitzer Properties is a real estate firm that acquires, manages, and develops properties.
Funding
Current Stage
Growth StageLeadership Team
Recent News
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