AccruePartners · 2 days ago
Director of Credit and Collections
AccruePartners is seeking a Director of Credit and Collections to manage supervisors in the Credit and Collections and Cash Applications Departments. This role is responsible for overseeing the overall direction, coordination, and evaluation of these departments while ensuring compliance with organizational policies and applicable laws.
Responsibilities
Manages supervisors who supervise associates in the Credit and Collections and Cash Applications Departments
Responsible for the overall direction, coordination, and evaluation of both Credit and Collections and Cash App Departments
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Assigns workers responsibility for investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and recommending rejection or approval of applications
Establishes criteria relating to credit limitations on customer accounts and handles special credit arrangements and deviations from standard terms of payment
Assigns responsibility for investigation of fraud cases and possible legal action and collection for worthless checks and delinquent bills
Establishes criteria for customers' credit review activities
Reviews collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures
Reviews delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account
Coordinates exchange of information with others, including personnel in company branches, customers and financial institutions, to insure accuracy
Submits delinquent accounts to attorney or outside agency for collection
Compiles and analyzes statistical data on fraudulent use of credit cards to develop procedures designed to deter or prevent future abuses
Insures approved credit policy is communicated throughout the organization as is followed. Makes recommended changes to the policy as events warrant
Qualification
Required
Associates degree from college or technical school or
7+ years related experience and/or training
Equivalent combination of education and experience
Preferred
Advanced certification preferred (CPA, MBA, and / or CCM)