BRMi · 2 days ago
Educational Assistance Program Assistant
US-FL-Pensacola
Full-time
Hybrid
Entry Level
$40K/yr - $50K/yr
2+ years expBRMi is seeking an Educational Assistance Program Assistant to support a large financial services client in Pensacola FL. This role is responsible for managing team member cases, processing reimbursements, coordinating registrations, and facilitating payroll interactions related to educational benefits.
ConsultingInformation ServicesProfessional ServicesSoftware
No H1B
Responsibilities
Serve as a point of contact for team members participating in the education assistance program
Track and manage individual cases from submission through completion
Provide timely responses to inquiries and support requests
Review and verify documentation for tuition and fee reimbursements
Ensure compliance with program policies and eligibility criteria
Coordinate with finance and payroll teams to process payments accurately and on time
Assist team members with course registration processes when applicable
Maintain records of approved institutions, programs, and courses
Monitor deadlines and ensure timely submission of required documentation
Collaborate with payroll to ensure accurate tax treatment of reimbursements
Maintain confidentiality and compliance with data privacy and employment regulations
Support audits and reporting requirements related to the program
Identify opportunities to streamline processes and enhance the employee experience
Assist in updating program materials, FAQs, and internal communications
Support data collection and reporting for program evaluation and improvement
Qualification
Required
Bachelor's degree in Business Administration, Human Resources, or a related field (or equivalent experience)
2+ years of experience in program administration, HR operations, or employee benefits
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite and experience with ServiceNow or case management systems
Familiarity with payroll processes and education reimbursement policies
Preferred
Customer-focused mindset with a passion for supporting employee development
Ability to manage multiple priorities in a fast-paced environment
Experience working in a corporate HR or learning and development setting
Benefits
Comprehensive Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Employer-Paid Short-Term and Long-Term Disability Insurance
401(k)
Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
Educational Assistance
Company
BRMi
Battle Resource Management, Inc. is a professional services, technology and change management consulting firm.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Battle
Founder, President and CEO
Company data provided by crunchbase