Business Development Coordinator-Service Department jobs in United States
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Pohanka Automotive Group · 1 day ago

Business Development Coordinator-Service Department

positionChantilly, VA, 20151, US
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Pohanka Automotive Group is hiring for Business Development Coordinators to join our team! The role focuses on providing excellent customer service by answering inquiries, scheduling service appointments, and maintaining positive relationships with clients and team members.

LogisticsRetail

Responsibilities

Answer customer calls and establish follow-up with service appointments
Respond to emails, phone calls and live chats service inquiries
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with Service and Manufacturer Recall leads of Existing and New Client opportunities
Preform weekly service outbound phone calls to clients as directed by management team
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily

Qualification

Customer service experienceComputer skillsMulti-taskingEnthusiastic personalityBilingualAutomotive experienceAutomotive service departmentTeam player attitude

Required

At least one previous role is based on strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit a pre-employment background check & drug screen
The ability to Multi-Task
At least one weekend day is necessary

Preferred

Bilingual is a plus
Automotive experience is a plus
Automotive service department is a plus

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Company Paid life insurance, short term and long term disability.
FSA (Flexible Spending Account)
Paid Time Off
401K with Match
Employee Recognition Programs
Opportunities for Advancement
Team Environment
Company Sponsored Events
Team Bonding Events
Performance Bonus
Professional Development
Military Friendly Employer

Company

Pohanka Automotive Group

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Pohanka Automotive Group is a retail company that sells new and used vehicles in Maryland.
dateFounded in 1919
location
Fredericksburg, Virginia, USA
people-size1001-5000 employees
web-link
http://pohanka.com

Funding

Current Stage
Late Stage

Leadership Team

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Anne Kline
Director - Pohanka Family Office
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Recent News

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Company data provided by crunchbase