San Francisco 49ers · 4 hours ago
Associate, Membership Service (Part Time)
Santa Clara, CA
Part-time
Onsite
New Grad, Entry LevelThe San Francisco 49ers are dedicated to creating meaningful moments that inspire and connect. The Membership Service Associate is responsible for assisting with the needs of season ticket members to ensure their satisfaction and continued support.
American FootballCasual GamesGamingSports Leagues and Teams
Responsibilities
Provides telephone and email customer service for season ticket member inquiries throughout the year and on gamedays
Assists with collecting outstanding SBL financing payments and season ticket payments
Manages Membership Service general email inboxes by providing timely responses within timeframe guidelines
Executes gameday check-in and gameday fulfillment for Golden Opportunities experiences
Assists fulfillment of membership service department responsibilities
Assist in fulfilling general requests and various account service matters
Acts as point of contact for fans participating in Golden Opportunities experiences
Other duties as assigned
Qualification
Required
Ability to use focus on a speaker using verbal and non-verbal clues to understand their message, comprehend the information and respond thoughtfully
Establish credibility through timely, responsive, and truthful interactions
Ability to use logic and reasoning to evaluate information to determine how it should be best interpreted
Ability to create a relationship of trust and loyalty by delivering accessible, efficient, and reliable services and products for internal and external stakeholders
Creative and innovative; the ability to see alternatives and solutions
Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks
Communicates orally and in writing in a clear, concise and impartial manner using proper grammar and punctuation
Relevant work experience; or an equivalent combination of education and experience
Experience with Microsoft Suite including Excel, Outlook, PowerPoint & Word
Experience with Google Suite including Docs, Sheets & Slides
Preferred
Experience with Archtics, Microsoft Dynamics & KORE CRM, DialSource preferred
Company
San Francisco 49ers
San Francisco 49ers is an American football team that plays in the West Division of the National Football Conference in the NFL.
Founded in 1946
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jed York
CEO
Sean Kundu
Vice President, Corporate Development
Recent News
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