Xeneta · 2 days ago
Sales & Customer Relations Specialist APAC
United States
Full-time
Remote
Senior Level
5+ years expXeneta is a company on a mission to transform the ocean and air freight markets by providing a data platform for market intelligence. They are seeking a Sales & Customer Relations Specialist to join their growing APAC team, responsible for generating new business opportunities and ensuring customer success in key Asian markets.
AnalyticsEnterprise SoftwareLogisticsSaaSShipping
Responsibilities
Execute a sophisticated, multi-touch outreach strategy to engage key stakeholders within our Ideal Customer Profile (ICP) in Japan, South Korea, and Singapore
Leverage our AI-powered tools to deliver hyper-personalized messaging and nurture long-term relationships with prospects
Conduct in-depth research to understand the unique challenges and opportunities of our target accounts
Collaborate closely with Account Executives to develop and execute account plans, generate qualified sales opportunities, and achieve revenue targets
Qualify inbound leads and manage AI-driven outreach campaigns
Serve as the primary point of contact for our APAC customers, providing onboarding, training, and ongoing support
Proactively engage with customers to ensure they are maximizing the value of the Xeneta platform
Identify and drive expansion opportunities within our existing customer base
Gather customer feedback to inform our product and service development
Qualification
Required
5+ years of experience in a B2B sales or customer success role, preferably in the SaaS or logistics industry
Strategic thinker with a passion for understanding customer needs and delivering value
Self-starter who is comfortable working in a fast-paced, entrepreneurial environment
Excellent communication and interpersonal skills, with the ability to build rapport and trust with a diverse range of stakeholders
Team player who thrives in a collaborative environment
Excited by the opportunity to be a part of a company that is transforming an industry
Fluent in English
Preferred
Fluency in Japanese or Korean is a strong plus
Company
Xeneta
Xeneta is an ocean freight rate benchmarking and market intelligence platform and index.
201-500 employees
H1B Sponsorship
Xeneta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
Funding
Current Stage
Late StageTotal Funding
$137.19MKey Investors
Apax DigitalLugard Road CapitalInvestinor
2022-09-13Series D· $80M
2021-06-17Series C· $28.5M
2019-03-13Series Unknown· $8.17M
Leadership Team
Patrik Berglund
CEO & Co-founder
Paul Mullins
Chief Revenue Officer (CRO) Interim
Recent News
2025-10-07
globallegalchronicle.com
2025-09-04
2025-08-18
Company data provided by crunchbase