Field Service Technician - Seattle, WA jobs in United States
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Seegrid · 1 month ago

Field Service Technician - Seattle, WA

Seegrid is the leading provider of self-driving industrial vehicles, developing mobile robots and enterprise software for logistics and manufacturing. They are seeking a skilled Field Service Technician to provide exceptional onsite service, troubleshoot and repair electrical and mechanical issues, and ensure efficient operation of automated mobile robots.

Autonomous VehiclesIndustrial AutomationLogisticsRoboticsSupply Chain ManagementWarehouse Automation

Responsibilities

Possess a unique combination of hands-on problem solving, analytical thinking and a customer-service spirit
Manage and conduct all on-site troubleshooting, repair and testing tasks for powered industrial trucks, robotic and vision guided systems
Perform routine maintenance tasks to improve reliability and prevent failures
Work with a collaborative attitude and team spirit in an ever-changing dynamic environment
Coach customer staff on safety, equipment operation and maintenance best practices
Maintain detailed daily record keeping and reporting, including resolutions implemented, records of time, expenses and materials
Remain prepared for customer service calls which most likely require travel on short notice
Take ownership on-going skill development by engaging in regular product and software trainings
Follow all safety protocols to maintain a safe work environment

Qualification

Field Service Technician experienceTroubleshooting skillsElectricalMechanical repairTechnical certificationLinuxCustomer service skillsMicrosoft Office proficiencyWritten communication skillsVerbal communication skillsWork ethic

Required

High school diploma
Proven experience as a Field Service Technician or similar position
Ability to work long hours in noisy and busy environments
Ability to lift 50 pounds
Strong customer interface with commitment to customer satisfaction
Excellent written and verbal communication skills
Good technical knowledge of Windows; proficient in Microsoft Office
Strong work ethic and willingness to learn
Ability to travel extensively both domestically and internationally and maintain a clean driving record - Passport is required
Must be a highly responsible individual who can work independently and with minimal supervision

Preferred

Technical certification or associates degree preferred
Experience with Linux

Company

Seegrid

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Seegrid is a provider of autonomous mobile robots (AMRs) and enterprise software for material handling.

Funding

Current Stage
Late Stage
Total Funding
$188.55M
Key Investors
G2 Venture PartnersGiant Eagle
2024-09-05Series D· $50M
2023-07-06Series Unknown· $31.55M
2022-07-11Series C· $30M

Leadership Team

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Christopher Baker
Chief Executive Officer
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Steve Barto
CFO
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Company data provided by crunchbase