Dweck Properties · 10 hours ago
Part-time Overnight Concierge (Friday & Saturday, 11pm-7am)
Arlington,VA,US
Full-time, Part-time
Onsite
New Grad, Entry LevelDweck Properties is seeking a Part-time Overnight Concierge to manage the building during the night shift. The role involves greeting residents and guests, handling requests, coordinating maintenance, and ensuring the safety and peace of the property overnight.
Property ManagementReal EstateRental
Responsibilities
Greet incoming guests and residents along with their furry family member. If they're a guest, find out how you can help and guide them in the right direction. Answer incoming calls. If the person needs assistance with leasing or any other business-related needs, take down their information to pass to the team in the morning
Log packages. This can be a lot to source through especially around holiday season. Log packages and give to resident at the desk or drop-off to resident's door upon request. Conduct package audits to ensure delivery and improve efficiency of package handling
Assist residents with emergencies, requests, or concerns. An example of an emergency may be assisting residents who are locked out of their apartment. Examples of a request may be to reserve the clubroom or provide a guest parking pass. Examples of a concern may be noise complaint or unkind neighbor behavior
Respond and coordinate service requests with the maintenance team within 24 hours. If it's an emergency, follow protocol to make sure its handled right away. Communicate the request with the day concierge so they can follow up with resident
Work on projects. Since it's quiet overnight, this is the best time to work on administrative projects assigned
Walk the building to make sure doors are closed and locked. Watch security cameras for any irregular activity
Qualification
Required
Experience in a customer service role like in hospitality, retail, or property management
The ability to sit or stand for long periods of time, lift, push, pull up to 50 lbs
Benefits
Great pay including commissions.
Company matched 401k.
Vacation, sick.
Career and personal development training.
Fun team building events.
Company
Dweck Properties
Dweck Properties is a property management company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kathy Murphy, SPHR, (she/her)
Chief People Officer
Recent News
Business Journals
2024-04-23
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