Digi Security Systems · 2 weeks ago
Training & Development Lead
Oklahoma City, OK
Full-time
Onsite
Senior Level
5+ years expDigi Security Systems is focused on empowering their technicians and staff through effective training and development initiatives. The Training & Development Lead will design and implement training programs to enhance technician performance, uphold safety practices, and support organizational growth.
Electronic Design Automation (EDA)SecurityService Industry
Responsibilities
Spearhead the Safety Deputy Program
Maintain and enhance the Safety Deputy Program to identify, train, and empower Safety Deputies within technician teams to reinforce a daily safety culture
Implement monthly safety audits and feedback loops to ensure consistent execution and continuous improvement across all sites
Lead Technician Assessments
Develop and administer a standardized, skills-based evaluation framework to assess technical competencies, safety awareness, and role-specific readiness
Use assessment data to inform targeted development plans and team assignments to optimize performance
Improve Compliance, Readiness, and Team Operations
Design and implement tools (e.g., dashboards, checklists, digital trackers) to streamline daily tasks, certification tracking, and readiness reviews
Launch recurring training cadences and cross-training programs to enhance technician agility, reduce downtime, and boost on-the-job confidence
Define and Scale Technical Standards
Create detailed, version-controlled documentation for key technician procedures and best practices, ensuring clarity and consistency across all teams
Collaborate with cross-functional stakeholders to pilot and roll out new standards, incorporating field feedback and updating SOPs accordingly
Qualification
Required
5+ years of experience in training, technical instruction, or technician development, preferably in low-voltage, AV, or structured cabling industries
Strong understanding of safety standards, compliance, and technical workflows in a security & field-based environment
Proficiency with tools like ConnectWise, SiteOwl, various dashboards and other digital trackers for program management and documentation
Exceptional communication, facilitation, and interpersonal skills to engage diverse audiences and build trust
Ability to manage multiple projects, adapt to changing priorities, and work collaboratively in a fast-paced environment
Preferred
Degree in Training and Development, Technical Education, or a related field
Company
Digi Security Systems
Digi Security Systems designs, builds and installs video surveillance, electronic access control, intrusion detection and fire systems.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-06-25Acquired
Leadership Team
Eric Swank
CEO
Dan Crofford
Chief Financial Officer
Company data provided by crunchbase