Rainbow Ecoscience · 6 days ago
Seasonal Customer Service Representative
Minnetonka, Minnesota, United States
Full-time
Hybrid
Entry Level
$20/hr - $21.74/hr
3+ years expRainbow Ecoscience is seeking a Seasonal Customer Service Representative to support their team. The role involves providing exemplary customer experience, managing client interactions, and offering administrative support to sales and production staff.
E-CommerceEducationGreenTechSustainability
Responsibilities
Responds promptly to all client questions by phone, email, and text
Schedules consultations for customers as needed
Keep detailed records of client interactions, transactions, inquiries, complaints, or comments, as well as actions taken
Handles customer escalations with the support of the Customer Service Lead
Qualification
Required
High school diploma or equivalent
Proficient in Microsoft Office (Outlook, Excel, and Word)
Proficient in using phone software and headset
Preferred
B.A. or equivalent
3+ years customer service experience
Experience in tree care, lawn care, or related fields
Company
Rainbow Ecoscience
Rainbow Ecoscience is a green industry company, specializing in plant healthcare through research, development, and innovative solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tom Prosser
Founder and CEO
Company data provided by crunchbase