Level Access · 1 day ago
Benefits Administrator
United States
Full-time
Remote
Mid Level
3+ years expLevel Access is a dynamic and people-focused organization seeking a Benefits Administrator to support and manage benefits programs for their U.S. and Canadian teams. The role involves ensuring accuracy, compliance, and care in benefits administration while enhancing the employee experience through collaboration and problem-solving.
ConsultingEducationGovernmentInformation ServicesInformation TechnologySoftwareTraining
Responsibilities
Administer health, dental, vision, retirement, and other benefit programs for U.S. and Canadian employees, ensuring accuracy and a positive employee experience
Manage Leave of Absence (LOA) processes, including short-term disability, long-term disability, and statutory leaves, with a focus on compliance and empathy
Serve as the primary point of contact for benefits inquiries, resolving employee issues promptly and professionally
Coordinate with vendors and carriers to ensure accurate enrollment and billing, building strong working relationships
Maintain compliance with federal, state, and provincial regulations, demonstrating accountability for regulatory adherence
Assist with benefits audits and reporting, striving for excellence in data integrity and process improvement
Support immigration-related processes and documentation (preferred), collaborating with internal and external partners
Work closely with HR, payroll, and finance teams to ensure seamless operations and cross-functional collaboration within People Operations
Lead or participate in process improvement initiatives to enhance benefits administration efficiency and employee experience
Analyze benefits data and trends to inform recommendations and decision-making, demonstrating a commitment to excellence
Qualification
Required
Minimum 3+ years of experience in benefits administration
Hands-on experience with U.S. and Canadian benefits programs
Strong knowledge of LOA administration and related compliance
Familiarity with immigration processes and documentation
Excellent communication and organizational skills
Proven ability to work collaboratively across teams and functions, especially within People Operations
Ability to manage sensitive information with discretion and integrity
Demonstrated ownership of tasks and projects, with a track record of delivering results
Proficiency in HRIS systems (e.g., Dayforce)
Preferred
Support immigration-related processes and documentation (preferred), collaborating with internal and external partners
Benefits
Competitive benefits package
Bonus opportunities
Unlimited vacation/FTO
Company
Level Access
Level Access provides digital accessibility compliance solutions to address the ADA, WCAG, CVAA, AODA, Mandate 376, and Section 508.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$40MKey Investors
JMI Equity
2017-04-24Series A· $40M
Leadership Team
Jen Kurtz
Chief Technology Officer
Recent News
2025-10-17
InternetRetailing
2025-09-26
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